TURNAROUND: LEADING STRESSED COLLEGES AND Universities to Excellence (The Johns Hopkins University Press, 2009) is the new book by University Business “Future Shock” columnists James Martin and James E. Samels.
Welcome to the first Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.
When a college or university partners with Higher One to provide electronic refund disbursement, students are given the option of depositing their refunds into a no monthly fee, no minimum balance Higher One checking account, called a OneAccount. Casey McGuane, Higher Ones chief service officer, provides answers to common questions about the OneAccount.
Pennsylvania College of Technology has always used in-house programmers to develop its administrative and enrollment programs with great success. At one time the college was even considering designing its own electronic refund system.
MANY HIGHER EDUCATION institutions rely on external consultants not only for advice but also for help in diagnosing and developing strategies related to common and uncommon challenges in a whole host of areas—such as compensation, leadership development, enrollment, labor relations, strategic planning, technology, capital planning
America is facing a challenging time. With a weakened economy and limited resources, businesses — regardless of size and industry — need to ensure they are maintaining a positive cash flow. And higher educational institutions are not immune.
Vickie Fredrick is associate vice president for finance at Webster University in St. Louis. The university was looking to distribute refunds electronically but did not want to obtain and store student banking information itself, so it turned to Higher One. Ms. Frederick and her colleagues, Norm Senaldi and Mary Petersen, spoke about their experience..