Database Management

Integrated Interface

Information Services, Central Methodist University (Mo.)

With a web-based interface allowing for staffers across the institution to input information, officials at Central Methodist University, located in Fayette, Mo., figured that awarding scholarships would be a breeze. After all, admission counselors, coaches, and others could easily enter academic and extracurricular credentials for accepted students, allowing for the appropriate officials to approve scholarships and notify the recipients.

Timely Advice

Tippie College of Business, The University of Iowa

Typical college students, you’ve probably realized, are not 9-to-5 kinds of people. With classes, socializing, part-time jobs, and a myriad of other duties and desires crowding their schedules, they live by clocks that vary widely. This can be a problem for those tasked with providing them the services that help optimize their collegiate experience. Many of those folks, after all, work more traditional schedules and aren’t around to answer a call from a student on her way from her waitressing gig to the library to get some late-night studying in.

EduComm 2011: "A Lasting Effect"

Most colleges and universities attending EduComm send one or two, sometimes three, people to the conference. Last June, Life University (Ga.) sent seven of its administrators and faculty to learn from the breakout sessions and see the latest higher education technology on the EduComm exhibit floor.

Acknowledging Achievement

The second year of the ongoing Models of Efficiency program continues to demonstrate that campus departments can be innovative and inspired when it comes to finding ways to provide superior service and maximize resources.

"We believe that improving the efficiency of administrative services yields cost savings and reputation benefits that can propel a college into the top tier of success," noted Miles Lasater, chief operations officer and cofounder of Higher One, which has sponsored the Models of Efficiency program from the start.

Cloud-based system captures lectures and student attention at Vermont college

Tegrity Campus records, stores and indexes classes for viewing on personal computers and mobile devices

When H1N1 made its way to the mountains of northwestern Vermont two years ago, the technology experts at Saint Michael's College were concerned students or teachers might not make it to class. The virus didn't reach epidemic proportions at the small Catholic college, but it energized the team already considering ways to bring lessons beyond the classroom.

A tech house call that can diagnose inefficiencies

Datatel's Action Planning service provides a road map for optimizing education software platforms and its free

Nearly a decade ago, Oklahoma City Community College installed state-of-the-art administrative system technology from Datatel that linked its student, finance, and human resources information systems together. It worked wonderfully - until staff turnover and training lapses diminished its utility.

Butte College adopts a portal for its future

The large community college in northern California upgrades its IT system with Datatel Portal

For years, Butte College in California put up with an internal IT system that left huge gaps in the ability of administrators, faculty, staff, and students to electronically communicate with each other. Administrators were unable to send memos targeted to, say, faculty members or the public works staff. Professors were unable to communicate with specific classes. And students had to go through separate log-in procedures to access the system's Web Advisor - and Blackboard - functions, as well as their e-mail accounts.

Clemson finds new ways to collaborate with Acrobat Connect

Emergency preparations, student-faculty consultations and managing major system rollouts are new uses for online meetings

Clemson University, located in the Upstate of South Carolina, has always been quick to use technology tools to advance the accessibility of higher education.

With 55 sites around the world, 17,000 students and 5,000 faculty and staff, distance learning, training, support and the accessibility to other suites of e-education tools is critical.

Adobe Connect is a key tool in that effort, said Deb Charles, manager of instructional services for the university's computing and information technology department.

Models of Efficiency: Summer 2010 Honorees

Saving time, saving money, enhancing service

The financial pressures on institutions and the scrutiny on spending continue. But campus administrative offices also continue to find new ways to change their practices for the better.

As the stories of our Summer 2010 Models of Efficiency honorees demonstrate, there are a multitude of good ideas being implemented that streamline processes without reducing the quality of service that campus constituents deserve, and in many cases expect.

Move to Google Apps and Gmail yields ongoing benefits for Abilene Christian

Free suite of online tools helps ACU abandon an outdated email system, save money and foster collaboration

At Abilene Christian University in West Texas, technology managers were struggling with an outdated email system. While providing basic service, it lacked advanced functionality and was time-consuming and expensive to maintain. in addition, the full-time email administrator’s position had recently become vacant.

Kevin Roberts, chief information officer at ACU, knew it was time for a change. “We were disenchanted with our current email system,” he says, adding that the system servers were outdated, expensive to maintain, and were running out of space.

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