Data

Cloud providers on data privacy and security practices

As you work with higher education clients, what do you perceive as the key concerns related to data storage in the cloud?

“Security is always a top concern. Other highly regulated industries—such as financial services, insurance and healthcare—have mandatory government regulations to guide them, but it is often unclear to higher ed which data can or cannot be stored in the cloud. I’ve seen universities adopt a hybrid

Tools that enhance analytics reporting

Web analytics by itself won’t do everything a school might want, says Alan Etkins, a research and analytics associate at consultancy Ruffalo Noel Levitz. “It will give you counts, it may give you hypotheses, but it won’t give you full understanding [of metrics].” He recommends that those serious about web analytics integrate tools to enhance the data.

Survey tools, for example, provide deeper insights, he says. A few that Etkin likes are: •

Web analytics in action in higher ed

How to work with your college's web team to get useful analytics data

Students at Arizona State University today have access to a service-oriented financial assistance website that provides guidance on college planning. It offers cost calculators, links to scholarships and budget planning, and easy access to financial aid office staff. It’s an approach that works—and the result of using analytics to unearth a treasure trove of website insight.

Data privacy in the campus cloud

As cloud computing and storage catches on in higher education, data privacy best practices are emerging

The University of Michigan’s very decentralized campus means it has multiple IT departments, numerous technologies and plenty of cloud applications. “We basically use everything you can think of when it comes to the cloud,” says Don Welch, chief information security officer. “Colleges here have their own relationships with providers, and their own strategies with information storage. So it’s a big task to set central policies, but it’s important to take on that role.”

Outlook on technology: Tech renaissance

A more robust, post-MOOC phase of online learning on the horizon in higher ed

What cutting-edge devices are going to demand campus bandwidth in the near future? The 21st century versions of two old stand-bys: the refrigerator and the wrist watch. Sure, there will still be plenty of laptops, tablets and smartphones crowding the Wi-Fi, but the “internet of things” and wearable technology are coming to campus, forcing CIOs to yet again boost the power of their networks.

Outlook on teaching: Academic return-on-investment

The way in which students develop their skills will continue to shift away from the traditional lecture-based model

What college students are learning—and how—has become a mainstream talking point across the political spectrum. Much of this talk concerns dollars and cents—namely, cost and payoff. As a result, 2015 may be a year in which many institutions do a gut-check of their own value propositions, as pressure to increase affordability—and return on investment—pervades all of higher education.

What’s in store for higher ed web developers?

Predictive web analytics can guide higher ed marketers in charting their course with more certainty

If the 10 years I’ve spent observing and analyzing the industry since I started my blog are any indication, there’s one prediction I can make with complete confidence: The new year will have its share of surprises and challenges. Keep these five trends in mind.

Putting web analytics data to use in higher education

No matter how much data you collect, it’s useful only if you’re asking the right questions

Digital analytics are part of hundreds of conversations, projects, meetings and reports on many campuses. Yet, with so much data now available, it is more challenging to choose what to present to decision-makers.

Pages