Business Intelligence

Lynn Russo Whylly's picture

Fine-tuning financial aid

It wasn’t long ago that most of what went on behind the scenes at Oklahoma Christian University (OC) was paper-based and cumbersome. Realizing they needed to meet students’ expectations, OC’s Director of Student Financial Services, Clint LaRue, collaborated with Vice President of Information Technology John Hermes, to find a way to move the department into the 21st century and provide better customer service.

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Lynn Russo Whylly's picture

Today’s changing future

President Obama’s recent speech outlining his plan to make higher education more affordable had as its centerpiece the intent to hold institutions receiving federal funding more accountable for how well they’re serving their students. To this end, federal aid would be connected to how hard schools are working to control/lower their operating costs, as well as to their performance (student success/graduation rates). A rating system would also be established tying student aid to value (these ratings would be made public before the 2015 academic year). And colleges and universities would be rewarded for embracing technology as a way to gain efficiencies and transparency.

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Heeding the call

Institutions of higher learning and their financial aid departments face increasing governmental pressure to perform; using ECM solutions improves performance and recruiting

In light of President Obama’s recent speech outlining his goals for higher education, the need to become more transparent, accountable and efficient has become particularly acute for those charged with managing student financial aid, says Linda Ding, education program strategist for Laserfiche.

Fine-tuning financial aid

The move to Laserfiche’s ECM technology has enabled Oklahoma Christian University to hone its financial aid processes, disbursing awards faster and improving customer service and student satisfaction

It wasn’t long ago that most of what went on behind the scenes at Oklahoma Christian University (OC) was paper-based and cumbersome. Realizing they needed to do a better job of meeting students’ expectations, OC’s Director of Student Financial Services, Clint LaRue, collaborated with Vice President of Information Technology John Hermes, found a way to move the department into the 21st century and provide better customer service.

Today’s changing future

The verdict is in; higher education must undergo a profound transformation if institutions and students are to thrive

President Obama’s recent speech outlining his plan to make higher education more affordable had as its centerpiece the intent to hold institutions receiving federal funding more accountable for how well they’re serving their students. Congressional approval is required to turn Obama’s proposal into actionable legislation. But if it does pass, colleges and universities will face greater scrutiny than ever before. Much of this attention will be directed at student financial aid departments, compelling them to become more efficient, accountable, and transparent in their operations.

Lynn Russo Whylly's picture

Staying safe “out there”

University and college police departments may operate in a smaller arena than most city law enforcement agencies, but their need for accurate and up-to-date intelligence is no different, nor are the challenges they face when trying to manage this through a paper-based system.

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Arresting the paper flow

The University of Central Florida (UCF) Police Department, located on the university’s main campus in Orlando, has 61 sworn and 36 civilian personnel tasked with maintaining campus safety and security. It’s Carla Markx’s job to manage all the records, reports, and evidence flowing through the department. Markx, coordinator, statistical research, records/property & evidence manager for the department, doesn’t tackle this chore alone. She’s assisted by four employees in the Records Division and one in the Property and Evidence Division.

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Lynn Russo Whylly's picture

Capturing efficiencies and criminals

Like many other agencies, city police departments are contending with shortages of time, money, and personnel, while the lives of their citizens (and of their officers) depend upon the ability to get the job done right. This balancing act is a challenge university and college police departments can relate to. ECM is helping some city police departments optimize their resources so they focus on what they do best—saving lives.

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Staying safe “out there”

University and college police departments work hard to maintain security and safety; Laserfiche ECM technology provides the right tool to make the job easier.

University and college police departments may operate in a smaller arena than most city law enforcement agencies, but their need for accurate and up-to-date intelligence is no different, nor are the challenges they face when trying to manage this through a paper-based system. ECM can help alleviate the problem.

Capturing efficiencies and criminals

ECM technology gives city police departments an important leg up when it comes to doing more with less; an advantage campus law enforcement agencies should investigate

Like many other agencies, city police departments are contending with shortages of time, money, and personnel, while the lives of their citizens (and of their officers) depend upon the ability to get the job done right. This balancing act is a challenge university and college police departments can relate to. ECM is helping some city police departments optimize their resources so they focus on what they do best—saving lives.

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