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Bill Cooper didn't mince words when Stanford University officials contacted him about coming on board as their director of purchasing. "I said, 'No, I'm not interested in a fragmented function and I'm not interested in an institution that has just a director of purchasing,'" recalls Cooper, who now has an office at ... Stanford.

American colleges and universities are breeding grounds for innovative ideas and open information sharing. Pair that with a large number of systems on a given network and a vulnerable student population with fresh credit and you've got an appealing target for identity thieves.

When it comes to industry disruption, traditional healthcare organizations have many battle scars. Visits to the hospital emergency room are being replaced by visits to an urgent care center at the local strip mall. Traditional doctor referrals are being replaced by smartphone apps that direct consumers to low-cost, highly rated doctors. And traditional doctor visits are being replaced by visits to clinics at the local pharmacy or video chats on a kiosk in a shopping center.

Dealing with covering financial shortfalls in student packages, managing tuition refunds and providing excellent customer support with small staffs are common problems business offices face. This web seminar, originally broadcast on May 8, 2014, featured a financial leader who explained how her institution adapted department policies as enrollment continued to rise. She also discussed the positive impact that providing payment plan options to students and pending aid tracking had on her institution.

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This comprehensive white paper outlines the benefits associated with implementing enterprise content management (ECM) systems for individual departments, the IT department and the higher education institution as a whole.

When the academic services office at the University of Oklahoma’s College of Arts & Science first deployed Laserfiche’s ECM technology, it had two initial business objectives for moving to a digital format: to protect student records against a natural disaster, and to serve its students in the most efficiently possible way.

The business value of any college or university lies in how effectively it serves its students through its ability to provide them with the support and resources needed to achieve their educational goals.

Establishing IT governance that effectively and securely manages all the organization’s information requires addressing four key areas—people, policy, technology and risk management.

The Texas A&M University System is one of the largest systems of higher education in the United States. To reduce costs across the board, Texas A&M System’s procurement office advocates the use of shared services. In 2010, the university system selected a preferred vendor for all new ECM implementations.

In her capacity as education program strategist for Laserfiche, Linda Ding has worked with universities and colleges across the country helping them implement more efficient information-management processes. Agile Campus spoke with Ding about what institutions can do to meet this objective while honing their competitive edge.