Sponsored Case Studies & Features

04/01/2013

Every department on campus is shouldering a heavy workload, but few would argue that Accounts Payable (AP) staff are especially burdened. After all, AP is one of those critical business tasks that spans all departments—every purchase and every invoice is funneled through AP. When mistakes and discrepancies occur, reconciling paperwork can require a lot of detective work. An efficient AP system can help the department—and the institution as a whole—achieve efficiencies, reduce costs, and conserve resources.

04/01/2013

As students’ expectations for service increase, so does the pressure on an institution to keep enrollment numbers up. The administrative team at Ivy Tech Community College in Indiana decided that to keep retention at a high level, it was necessary to provide a seamless, personalized customer service experience to its more than 200,000 enrolled and prospective students. This web seminar, originally broadcast on February 12, 2013, addressed how Ivy Tech shifted a slow, outdated administrative process to one that reinforces immediacy, connection, and improved customer satisfaction.

03/01/2013

When a college or university engages near field communication (NFC), it gains the ability to install all campus access capabilities onto a student’s smartphone. Not only is student ease of use gained, but the operational and financial efforts necessary for keeping up with a card credential system are eliminated. This web seminar, originally broadcast on November 15, 2012, addressed the future of NFC in higher ed, the user and institutional benefits to switching over, as well as how Villanova University successfully piloted an NFC program of their own.

03/01/2013

With the goal of attracting high numbers of international students, Arizona State University needed a solution to interest prospective students on multiple levels. With Campus Management’s Talisma CRM system, ASU was able to transform its admissions and marketing processes by streamlining and automating certain communications. In this web seminar, originally presented on January 17, 2013, an administrator from ASU described how the institution optimized recruiter productivity, as well as maximized student engagement through the utilization of multiple communications channels.

02/01/2013

Colleges and universities are steeped in tradition, both in culture and business practices. But when traditional processes inhibit growth, schools need to change without disturbing their traditions of brand awareness and academic excellence.

01/01/2013

Though using outdated manual systems can hinder achieving maximum accountability, compliance, and transparency, many higher education institutions are still using such systems to track time and attendance for their workforce. Introducing an automated workforce management system instead can increase efficiency and maximize productivity and funds. This web seminar, originally broadcast on December 4, 2012, featured the University of Georgia, which realized many benefits after implementing a campuswide automated workforce management system.

01/01/2013

The pressure institutions are facing from the growing student loan debt crisis is felt by all departments, from financial aid to admissions. Schools are struggling to justify tuition costs to prospective students, as well as to ensure recent alumni leave pleased with the institution, despite having student loan debt. In this web seminar, originally broadcast on November 13, 2012, representatives from American Student Assistance (ASA), St. Petersburg College, and Emerson College discussed strategies that will help students understand their finances and debt, and how teaching students fiscal knowledge will benefit both the student and the institution.

12/01/2012

With more than 25,000 students, DePaul University in Chicago is the largest Catholic university in the United States. With 10 colleges divided between two campuses, along with three additional satellite campuses, finding certain pieces of information can be challenging for students.

Memorizing maps, building locations, and class times is an additional stress on freshmen adjusting to college life. DePaul realized that being able to access such information on the go, at any time, would make life much easier for its students. Since twothirds of DePaul’s students already owned a smartphone, a mobile answer seemed to be the best solution.

12/01/2012

A public community college in Cupertino, California, DeAnza College has a student enrollment of about 23,000. With one of the highest transfer-out rates of any of the California Community Colleges, 30,000-50,000 transcripts are processed annually.

12/01/2012

In the heart of Boulder, Colorado, sits a college where the whole student is greater than the sum of his or her parts. It is a place called Naropa University, where contemplative education encourages students to transform themselves and the world.

It seems natural, then, for administrators to have partnered with Jenzabar to provide an enterprise resource planning system greater than the sum of its parts. Jenzabar’s flexible ERP helps Naropa—an ecumenical, nondenominational school of 1,100 students—reduce operating costs while increasing student success, fundraising, even communication.

12/01/2012

As at most higher ed institutions, administrators at Barry University have made controlling or reducing costs a priority.

Founded in 1940, the private, Catholic, coed liberal arts institution has grown into one of the educational leaders in South Florida, with 2,747 full-time undergraduates and 3,748 graduate students.

12/01/2012

Protecting any enterprise from security threats can be a daunting endeavor, but few organizational structures are more difficult to secure than a college or university. Students, faculty, administrators and alumni—each group has differing IT needs, creating not just one, but many unique security challenges.

12/01/2012

The issues of affordability and retention challenge colleges to develop sustainable tuition policies that address the current economic climate yet educate students on the importance of paying their tuition bills on a timely basis. This web seminar, originally broadcast on October 16, 2012, discussed how Nelnet’s solutions, combined with tighter school fiscal policy, can help students meet their tuition obligations even if they do not receive all the financial aid they anticipated. Michigan’s Kellogg Community College explained how they use Nelnet’s Pending Aid plan to decrease outstanding student receivables even when faced with increasing enrollment and rising tuition costs.

12/01/2012

California State University, Fresno, takes pride in its reputation as one of the leading public universities in the state, but last year the business staff discovered that Fresno State was lagging in one noteworthy area: the percentage of students electing to receive financial aid refunds electronically.

"We took a hard look at our refund disbursement trends and saw that we were sending paper checks to 40 percent of our students,” says Anthony Forestiere, university controller at Fresno State. “We contacted other schools in the Cal State system and found they were sending refunds by check to only 5 to 15 percent of their students.”

12/01/2012

With its four institutions—the University of New Hampshire, Plymouth State University, Keene State College, and Granite State College—the University System of New Hampshire is the largest provider of postsecondary education in the state, serving more than 35,000 students, and including more than 3,000 employees.

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