Sponsored Case Studies & Features

08/01/2014

Dealing with covering financial shortfalls in student packages, managing tuition refunds and providing excellent customer support with small staffs are common problems business offices face. This web seminar, originally broadcast on May 8, 2014, featured a financial leader who explained how her institution adapted department policies as enrollment continued to rise. She also discussed the positive impact that providing payment plan options to students and pending aid tracking had on her institution.

Marla Moody 
Vice Chancellor for Finance
Ozarks Technical Community College (Mo.)

06/01/2014

Complying with recordkeeping laws and information security requirements can be made easier with electronic document management. This is critical for higher ed institutions that are struggling to do more with less. This web seminar, originally broadcast on April 22, 2014, featured leaders from the Washington Student Achievement Council, a state agency working with colleges and universities to expand access to higher education in Washington. They shared how implementing electronic document management allows them to save time, money and resources, and to better serve both students and institutions.

06/01/2014

Students and faculty at higher education institutions prefer to access information about courses and the campus community on-the-go. And the best mobile apps are seamlessly integrated with all of an institution’s information infrastructure. This web seminar, originally broadcast on May 6, 2014, featured an enrollment administrator who discussed the major considerations when connecting the campus app to LMS and other systems, and keeping students and staff consistently engaged.

Joe Anderson 
GEM Director of Advanced Mobile Applications Practice
Advanced Enterprise Solutions
AT&T

06/01/2014

Institutions are under increasing pressure to provide more services, despite reduced operating budgets and elusive funding, and amid calls to hold down tuition. To meet these challenges, leading institutions are combining innovative approaches to technology and strategy by moving to the cloud, adopting managed services and focusing on strategic planning.

05/01/2014

The Payment Card Industry Data Security Standard (PCI DSS) was developed to encourage and enhance cardholder data security and to facilitate the broad adoption of consistent data security measures globally. The PCI DSS has just been updated to version 3.0, effective January 1, 2014. Some of the changes have far-reaching impacts, and the new version also includes many clarifications, real-life examples and flexibility built-in to enable college and university departments to meet the intent of the requirements.

05/01/2014

Faculty and students at Bloomsburg University of Pennsylvania have been using Mediasite technology for six years to record lectures for flipped instruction, classroom projects and special guests. The events are recorded and automatically fed into a video management and creation platform, My Mediasite. Some classrooms are equipped with multiple cameras to capture a fully immersive, multi-angle video experience to deepen engagement, whether the video is live or on-demand.

04/01/2014

Student loan default can affect an entire campus, as high default rates negatively impact an institution’s federal funding. Therefore, it is essential to keep cohort default rates as low as possible. The right education and communication strategies can help borrowers gain the financial skills necessary to avoid default. This web seminar, originally broadcast on February 25, 2014, featured a financial aid director, who discussed how her institution overhauled student borrower outreach with the help of the right vendor partner.

LEIGH ANN HUSSEY
Director of Financial Aid
Mississippi Gulf Coast Community College

03/01/2014

Identifying students who are at risk of student loan default and establishing ongoing communication with those students are two key strategies for minimizing borrower default. Financial aid administrators should include these strategies and more in their default prevention programs, so borrowers are aware of their repayment options and less likely to default. This web seminar, originally broadcast on January 28, 2014, featured administrators from two institutions. They described the tools and strategies they have employed to curb loan defaults.

02/01/2014

As one of the nation’s largest public institutions, the University of Minnesota includes some 65,000 students on five campuses across the state, with its main campus in Minneapolis-St. Paul. In the year 2000, the leadership of the university began an ambitious plan to install video projectors in all 325 centrally scheduled classrooms and nearly 200 departmental classrooms on campus. Today, all classrooms have projectors installed, and they are maintained by the university’s Classroom Technical Services, which installs and maintains all classroom AV equipment on campus.

02/01/2014

As the academic retail industry faces unprecedented changes in student behavior and rapid advances in technology, campus bookstores need to rise above the transaction. Today’s campus bookstores must focus on delivering a superior experience that supports and celebrates the cultural and academic aspirations of students, faculty and alumni.

01/01/2014

Business office leaders need to balance affordability and access with protecting their institution from bad debt. Reducing student accounts receivable is possible, even when increased enrollment and graduation rates are a priority. This web seminar, originally broadcast on November 14, 2014, featured Loretta Chrzan-Williams, director of student accounts at SUNY Monroe Community College (Rochester, N.Y.), who discussed how her institution decreased bad debt and improved student GPAs through implementing a simple four-step plan.

PETER SANDERSON
Managing Director
Nelnet Business Solutions

12/01/2013

At colleges across Montana, the nonprofit Student Assistance Foundation (SAF) provides students with the knowledge and tools to pursue and fund their postsecondary education. Using proceeds from its student loan servicing business and from its own fundraising efforts, the Helena-based organization offers grants, scholarships, community outreach, counseling, and training on financial education.

12/01/2013

For the leadership of California State University, Northridge (CSUN), providing a wide variety of dining options has always been an important part of serving the campus community, which is located in the San Fernando Valley. With 38,000 students and more than 4,000 faculty and staff, the sheer size of the university could create a big enough challenge by itself, but the demographics of the community make selecting campus restaurants even more daunting.

12/01/2013

Like most modern institutions, Washington College increasingly requires reliable, high-performance computer network access. That’s why the 1,400-student Chestertown, Maryland, institution needed to address a significant networking bottleneck. “By late 2012, the traditional network access control (NAC) device responsible for authenticating users had become a serious choke point,” recalls Cal Coursey, interim CIO. “Not only was it obsolete, but also all network traffic went through the device. As a result, heavy traffic would knock users off the network and even randomly lock out certain computers.”

12/01/2013

A growing number of staff and students are using personal mobile devices to access institutional applications. To protect campus systems, university leaders must figure out how to maintain a separation between school and personal information on devices. This web seminar, originally presented on October 29, 2013, featured mobile industry experts who discussed the challenges and solutions around protecting university systems, including how university data can be isolated, mobile device management, and preserving user device choice.

Kevin Burden 
Director of Mobility
Strategy Analytics

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