Sponsored Case Studies & Features

 

For students at Sam Houston State University, a slim wallet-size card is the key to getting financial aid refunds, a paycheck from a campus job, access to the dorm, a good book , a good meal and more.

 

Wilmington University’s open admissions policy, flexible scheduling and 11 locations in Delaware and New Jersey are fundamental to its mission of offering careeroriented undergraduate and graduate degree programs for a diverse range of traditional and nontraditional students.

Change in academia tends to occur gradually, but the University of Missouri- Columbia turned that conventional wisdom on its head when it implemented a lecture capture system that students and faculty alike embraced with unprecedented speed.

The search for a lecture capture system began in the spring of 2009, after several faculty members approached the technology department saying they wanted to implement lecture capture for their classes, said Danna Vessell, the university's director of educational technologies.

 

Welcome to the inaugural edition of Streamlined. My colleagues and I are proud to present this series of publications to inform college and university administrators about new and innovative methods of streamlining business office operations.

 

Seeking an alternative to the slow and inefficient system of mailing financial aid and other refund checks to students, Imperial Valley College set up its own direct deposit system. The only problem was just one out of 10 students signed up.

Colleges and universities across the country have realized that they can no longer rely on outdated, manual processes that hamper productivity and drive up costs. Changing the way staff works, however, is easier said than done.

According to recent research conducted by The Economist Intelligence Unit, 80% of the organizations that have implemented formal initiatives to improve business processes over the past three years have faced employee resistance. Three major causes of this reluctance to change were:

With Expansive views of the mighty Hudson River and a campus that consistently ranks among the nation’s most beautiful, Marist College in Poughkeepsie, NY, offers students an idyllic setting for learning. Still, like every other school, Marist faces serious threats to its IT network, and its unique campus, with 49 buildings spread across 180 acres, posed special security challenges to its IT staff.

 

Stephen D. Golding Executive Director, HopkinsOne Johns Hopkins

Johns Hopkins Researches the Ideal ERP System

DIVERSE ORGANIZATION TAPS SAP SOFTWARE TO INTERGRATE HIGHER ED AND HEALTH CARE IT NETWORK

Nearly a decade ago, Oklahoma City Community College installed state-of-the-art administrative system technology from Datatel that linked its student, finance, and human resources information systems together. It worked wonderfully - until staff turnover and training lapses diminished its utility.

“Our front-line people over the past decade really did not have the opportunity to stay current with the platform’s functionality in all areas,” said Marion Paden, OCCC’s vice president for enrollment and student services. “If you don’t have people actively engaged in the training, then things get lost. So the efficiency was not there.”

 

The decision-makers at Troy University knew that issuing refunds electronically would make the process more efficient, especially for a university with 35,000 students studying at more than 60 campuses. But it also had an unexpected benefit.

 

Welcome to the third Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

The 53-campus system includes seven state universities and 25 community and technical colleges offering more than 3,500 programs to 374,000 students and 140,000 continuing career education enrollees. With campuses five to six hours apart, Karen Bergmeier, ITS project lead- er and Cisco WebExTM solution liaison, found herself traveling four to five hours two to three times each week to conduct training on the system’s proprietary software.

 

If you can solve three problems all at once, why not just go ahead and do it?

That was the attitude that led The University of Findlay, in northwest Ohio, to adopt Higher One’s OneDisburse Refund Management system and at the same time make the Higher One OneCard its universal student ID and have the company disburse student payroll.

 

A commitment to reaching out and meaningfully connecting with its students has prompted Chicago-based DePaul University to implement a customer relationship management (CRM) tool traditionally used by businesses to generate more customers. The university’s well-known entrepreneurial spirit is one reason underlying the initiative, but there are other equally - if not more - compelling reasons:

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