Sponsored Case Studies & Features

The 53-campus system includes seven state universities and 25 community and technical colleges offering more than 3,500 programs to 374,000 students and 140,000 continuing career education enrollees. With campuses five to six hours apart, Karen Bergmeier, ITS project lead- er and Cisco WebExTM solution liaison, found herself traveling four to five hours two to three times each week to conduct training on the system’s proprietary software.

Welcome to the third Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

 

The decision-makers at Troy University knew that issuing refunds electronically would make the process more efficient, especially for a university with 35,000 students studying at more than 60 campuses. But it also had an unexpected benefit.

Our annual surveys provide information on the landscape of ITIT and campus policies. In 2010 we added questions on going mobile. For the category "Mobile apps are an important part of campus plans," we got a very strong response. We see this as very much driven by student expectations - an expectation, if not an entitlement.

We find that 97 percent of all students in four-year colleges own cell phones and over half own smartphones. Look at the actual deployment levels: about 20 to 25 percent of universities have already launched mobile apps. And a large number currently have plans under review.

 

The University of Texas at San Antonio (UTSA) has enhanced security in three of its largest parking lots with the addition of video surveillance systems from ADT Security Services. The ADT system has already helped solve several break-ins and auto theft cases, according to campus police.

 

Our process was pretty much like everybody else’s. It was all about paper and very time consuming.

 

Welcome to the inaugural edition of Streamlined. My colleagues and I are proud to present this series of publications to inform college and university administrators about new and innovative methods of streamlining business office operations.

For years, Butte College in California put up with an internal IT system that left huge gaps in the ability of administrators, faculty, staff, and students to electronically communicate with each other. Administrators were unable to send memos targeted to, say, faculty members or the public works staff. Professors were unable to communicate with specific classes. And students had to go through separate log-in procedures to access the system's Web Advisor - and Blackboard - functions, as well as their e-mail accounts.

 

At SMU's Cox School of Business, tomorrow’s business leaders are re-envisioning how the world does business. With a full range of business education programs - from BBA and full-time MBA to Professional MBA (PMBA), Executive MBA (EMBA), Masters of Science in Accounting, and Executive Education - it is no wonder SMU Cox is ranked among the top business schools nationally and internationally.

 

At Abilene Christian University in West Texas, technology managers were struggling with an outdated email system. While providing basic service, it lacked advanced functionality and was time-consuming and expensive to maintain. in addition, the full-time email administrator’s position had recently become vacant.

Kevin Roberts, chief information officer at ACU, knew it was time for a change. “We were disenchanted with our current email system,” he says, adding that the system servers were outdated, expensive to maintain, and were running out of space.

Thanks to an aggressive technology modernizationproject initiated by a tech-savvy administration and an energetic technology director brought in to execute the plan, PresentationCollege is quickly discovering how the right tools can attract students and help everyone work more efficiently.

The 200 or so freshmen arriving at the Aberdeen, S.D., campus this fall were required to purchase their own Acer TravelMate 2304 notebook PC. In addition to providing on-ramps to the school’s new wireless network,

the portable computers will also create a technology foundation to serve the students throughout their undergraduate years and eventually in their careers.

 

We have about 5,000 credit students who are here for their Associates Degree or taking vocational classes. We also have about 5,000 community education students who are just taking classes for enjoyment or personal enrichment.

With Expansive views of the mighty Hudson River and a campus that consistently ranks among the nation’s most beautiful, Marist College in Poughkeepsie, NY, offers students an idyllic setting for learning. Still, like every other school, Marist faces serious threats to its IT network, and its unique campus, with 49 buildings spread across 180 acres, posed special security challenges to its IT staff.

Pages