Sponsored Case Studies & Features

Welcome to the third Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

 

Welcome to the second Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

 

We have about 5,000 credit students who are here for their Associates Degree or taking vocational classes. We also have about 5,000 community education students who are just taking classes for enjoyment or personal enrichment.

Blinn College has been in the business of educating students since 1883, a point of pride for its administrators. Even as it honors its pioneering roots, the college also has evolved to meet the needs of students. Founded initially to train young men for the ministry, Blinn became the first county-owned junior college in Texas and one of the largest of the state’s 50 community/junior college districts.

It’s not easy to get to a bank, especially for students without cars. A shuttle stops at the local strip mall but there’s only one bank, so if that’s not your bank you can’t cash your check. That problem is gone with refunds going right into our OneAccounts.

 

Yes. Every OneAccount is insured by the FDIC, currently for amounts up to $250,000. In addition, student refunds are protected by FDIC insurance from the moment a school authorizes payment until the funds are deposited in the student’s bank account, regardless of where the student banks.

When it comes to collecting tuition, it usually doesn't pay to have your university's payment solution on autopilot.

There are many software tools available for scheduling and processing tuition payments. But what happens if a student adds a class unexpectedly, or is assessed additional or unexpected fees? Many software solutions can't adjust on the fly and school officials are the ones who end up spending extra time untangling the mess.

 

Having grown up in a world of ATMs, debit cards and online banking, students at the University of Louisville wanted a better way to receive financial aid and other types of refunds. Receiving paper checks through the mail was slow, inconvenient and unreliable.

University administrators weren’t satisfied either. For them, the process was labor intensive, costly and inefficient.

Moving student transactions online and establishing an information hub for the campus - all the while increasing its personal touch with students - was the challenge Butler University faced last year when it took on the task of streamlining administrative tasks that were normally handled by faculty and advisors. The overarching goal was to free up the faculty and advisors so they could spend more time guiding students' college careers and less time performing administrative tasks such as registration.

When Vincennes University introduced the Blazer OneCard on its three Indiana campuses a year ago, students and parents were skeptical. Why, they wanted to know, was the university asking students to carry a MasterCard?

But as university officials found out, a little education goes a long way, and the skepticism was quickly replaced with a high degree of satisfaction. The idea for the Blazer OneCard emerged from the university’s decision to streamline the cumbersome process of issuing financial aid refunds so students could get their money more quickly and safely, according to Vincennes University Bursar Lori Hostetler.

 

Welcome to the first Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

College recruitment is getting ever more competitive, so making sure students stay in school once they're enrolled is a smart move for any university.

For years, Eastern Kentucky University in Richmond, Ky., relied on its residential hall coordinators and student advisors to spot students on the verge of dropping out and help get them back on track. It worked, to an extent, but university housing officials were concerned by a study that showed most colleges in Kentucky were competing for the same students. In that kind of environment, wouldn't it make sense to do an even better job of retaining students who were already on campus?

It’s not easy to get to a bank, especially forstudents without cars. A shuttle stops at the local strip mall but there’s only one bank, so if that’s not your bank you can’t cash your check. That problem is gone with refunds going right into our OneAccounts.

 

Our process was pretty much like everybody else’s. It was all about paper and very time consuming.

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