Sponsored Case Studies & Features

06/01/2012

Every college strives to maximize electronic payments, but there will always be a need for departments to take in-person payments via check, cash, credit and debit card. Schools that handle these payments and the resulting departmental deposits the way they did 10 years ago, with paper forms and manual data entry, may be missing opportunities for efficiencies and savings. This web seminar, originally presented on April 26, 2012, looked at the benefits realized by the University of Illinois after implementation of the Nelnet cashiering solution.

Claudia Nadalin

06/01/2012

Jack Gochenaur was hearing scary stories around campus. Some financial aid students didn't know whether they'd received loans or grants to pay for their education. Many had no idea what they'd need to earn to meet their monthly loan payments.

"I have students who reach their senior year and during exit counseling, it's the first time they know how much money they owe," said Gochenaur, Chief Financial Officer/Treasurer of Manchester College, a 1,300-student liberal arts college in North Manchester, Indiana.

Something, he realized, had to change.

06/01/2012

With  smartphones and mobile devices everywhere on campus, students expect complete mobile access to everything from course assignments and grades to events and sports news. This web seminar, originally presented on April 11, 2012, explored how two schools use AT&T Campus Guide, enabling them to keep students and staff connected, informed and engaged while on the go.

Nadir Khan
Education Industry Solutions Consultant
AT&T

05/01/2012

Financial aid officer Valerie Patnaude was so dedicated to teaching her Rivier College students how to manage money that she posted financial literacy newsletters in campus bathroom stalls. When the posters started to disappear, she knew the students were desperate for information.

“They may not be getting help at home to learn about credit scores and debt management, or they’re not listening to their parents,” said Patnaude of the students at her Nashua, New Hampshire, liberal arts college. “They leave college not only with high loan debt, but high credit card debt, too.”

11/01/2011

Avila University had a communications problem. Or rather, a communications coordination problem.

A flawed process prevented admissions representatives, coaches, department chairs and others from knowing what each had told prospective students. The confusion hindered administrators at the private Catholic school that prides itself on getting to know every single one of its 1,800 students.

11/01/2011

"Ferris State saved between $40,000 and $60,000 after moving to online billing and payments. Plus, fewer employees are needed to process commerce transactions university-wide."

Whether paying tuition or sending a goody bag to a child cramming for finals, Ferris State University parents get it done with the click of a mouse.

The Michigan-based public university, which has about 14,500 students, uses TouchNet U.Commerce as its unified commerce framework to administer electronic payments and other business transactions with security and efficiency.

10/01/2011

Sometimes you don’t even know you need a solution until one presents itself. At least that’s how Tegrity Lecture Capture grew from a classroom product to a tool embedded in nearly every aspect of Lawson State Community College. 

The college implemented Tegrity in 2005. With 60 percent of the Birmingham, AL, college’s students holding down full- or part-time work, the school hoped to increase engagement, improve its retention level and help working students with attendance issues, notes Academic Dean Sherri Davis. 

 

If you can solve three problems all at once, why not just go ahead and do it?

That was the attitude that led The University of Findlay, in northwest Ohio, to adopt Higher One’s OneDisburse Refund Management system and at the same time make the Higher One OneCard its universal student ID and have the company disburse student payroll.

When H1N1 made its way to the mountains of northwestern Vermont two years ago, the technology experts at Saint Michael's College were concerned students or teachers might not make it to class. The virus didn't reach epidemic proportions at the small Catholic college, but it energized the team already considering ways to bring lessons beyond the classroom.

 

Issuing refunds from financial aid and tuition overpayments to students used to be a time-consuming and labor-intensive affair at State College of Florida, Manatee-Sarasota (SCF), just as it is at many colleges and universities. Inefficiency was only part of the problem. Students moved often, and checks were regularly late or lost.

 

A commitment to reaching out and meaningfully connecting with its students has prompted Chicago-based DePaul University to implement a customer relationship management (CRM) tool traditionally used by businesses to generate more customers. The university’s well-known entrepreneurial spirit is one reason underlying the initiative, but there are other equally - if not more - compelling reasons:

 

Welcome to the second Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

 

Yes. Every OneAccount is insured by the FDIC, currently for amounts up to $250,000. In addition, student refunds are protected by FDIC insurance from the moment a school authorizes payment until the funds are deposited in the student’s bank account, regardless of where the student banks.

Our annual surveys provide information on the landscape of ITIT and campus policies. In 2010 we added questions on going mobile. For the category "Mobile apps are an important part of campus plans," we got a very strong response. We see this as very much driven by student expectations - an expectation, if not an entitlement.

We find that 97 percent of all students in four-year colleges own cell phones and over half own smartphones. Look at the actual deployment levels: about 20 to 25 percent of universities have already launched mobile apps. And a large number currently have plans under review.

Stephen D. Golding Executive Director, HopkinsOne Johns Hopkins

Johns Hopkins Researches the Ideal ERP System

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