Sponsored Case Studies & Features

 

For students at Sam Houston State University, a slim wallet-size card is the key to getting financial aid refunds, a paycheck from a campus job, access to the dorm, a good book , a good meal and more.

 

A commitment to reaching out and meaningfully connecting with its students has prompted Chicago-based DePaul University to implement a customer relationship management (CRM) tool traditionally used by businesses to generate more customers. The university’s well-known entrepreneurial spirit is one reason underlying the initiative, but there are other equally - if not more - compelling reasons:

It’s not easy to get to a bank, especially for students without cars. A shuttle stops at the local strip mall but there’s only one bank, so if that’s not your bank you can’t cash your check. That problem is gone with refunds going right into our OneAccounts.

 

If you can solve three problems all at once, why not just go ahead and do it?

That was the attitude that led The University of Findlay, in northwest Ohio, to adopt Higher One’s OneDisburse Refund Management system and at the same time make the Higher One OneCard its universal student ID and have the company disburse student payroll.

 

Stephen D. Golding Executive Director, HopkinsOne Johns Hopkins

Johns Hopkins Researches the Ideal ERP System

DIVERSE ORGANIZATION TAPS SAP SOFTWARE TO INTERGRATE HIGHER ED AND HEALTH CARE IT NETWORK

When Vincennes University introduced the Blazer OneCard on its three Indiana campuses a year ago, students and parents were skeptical. Why, they wanted to know, was the university asking students to carry a MasterCard?

But as university officials found out, a little education goes a long way, and the skepticism was quickly replaced with a high degree of satisfaction. The idea for the Blazer OneCard emerged from the university’s decision to streamline the cumbersome process of issuing financial aid refunds so students could get their money more quickly and safely, according to Vincennes University Bursar Lori Hostetler.

 

Yes. Every OneAccount is insured by the FDIC, currently for amounts up to $250,000. In addition, student refunds are protected by FDIC insurance from the moment a school authorizes payment until the funds are deposited in the student’s bank account, regardless of where the student banks.

Blinn College has been in the business of educating students since 1883, a point of pride for its administrators. Even as it honors its pioneering roots, the college also has evolved to meet the needs of students. Founded initially to train young men for the ministry, Blinn became the first county-owned junior college in Texas and one of the largest of the state’s 50 community/junior college districts.

 

Having grown up in a world of ATMs, debit cards and online banking, students at the University of Louisville wanted a better way to receive financial aid and other types of refunds. Receiving paper checks through the mail was slow, inconvenient and unreliable.

University administrators weren’t satisfied either. For them, the process was labor intensive, costly and inefficient.

Welcome to the third Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

 

Our process was pretty much like everybody else’s. It was all about paper and very time consuming.

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