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06/01/2012

Jack Gochenaur was hearing scary stories around campus. Some financial aid students didn't know whether they'd received loans or grants to pay for their education. Many had no idea what they'd need to earn to meet their monthly loan payments.

"I have students who reach their senior year and during exit counseling, it's the first time they know how much money they owe," said Gochenaur, Chief Financial Officer/Treasurer of Manchester College, a 1,300-student liberal arts college in North Manchester, Indiana.

Something, he realized, had to change.

06/01/2012

With  smartphones and mobile devices everywhere on campus, students expect complete mobile access to everything from course assignments and grades to events and sports news. This web seminar, originally presented on April 11, 2012, explored how two schools use AT&T Campus Guide, enabling them to keep students and staff connected, informed and engaged while on the go.

Nadir Khan
Education Industry Solutions Consultant
AT&T

06/01/2012

Every college strives to maximize electronic payments, but there will always be a need for departments to take in-person payments via check, cash, credit and debit card. Schools that handle these payments and the resulting departmental deposits the way they did 10 years ago, with paper forms and manual data entry, may be missing opportunities for efficiencies and savings. This web seminar, originally presented on April 26, 2012, looked at the benefits realized by the University of Illinois after implementation of the Nelnet cashiering solution.

Claudia Nadalin

05/01/2012

Financial aid officer Valerie Patnaude was so dedicated to teaching her Rivier College students how to manage money that she posted financial literacy newsletters in campus bathroom stalls. When the posters started to disappear, she knew the students were desperate for information.

“They may not be getting help at home to learn about credit scores and debt management, or they’re not listening to their parents,” said Patnaude of the students at her Nashua, New Hampshire, liberal arts college. “They leave college not only with high loan debt, but high credit card debt, too.”

04/01/2012

Experienced partners and best practices ease impact of the growth of international students


JJudy Seguy, Nelnetudy Seguy
Vice President, Business Development
Nelnet Business Solutions

As the international student population of colleges and universities continues to grow, institutions are looking for ways to balance the benefits and struggles inherently associated with processing international payments.

04/01/2012

 

 What is SALTSM?

11/01/2011

Avila University had a communications problem. Or rather, a communications coordination problem.

A flawed process prevented admissions representatives, coaches, department chairs and others from knowing what each had told prospective students. The confusion hindered administrators at the private Catholic school that prides itself on getting to know every single one of its 1,800 students.

11/01/2011

Suzanne J. Kallighan was determined to celebrate her 40th birthday without worrying about work. But before the University of Richmond associate bursar could head off on a planned cruise, she had to implement a new computerized accounting system.

"I wanted to be able to get on that boat with nothing hanging over my head," she said.

Because that new system was Nelnet Business Solutions' Commerce Manager, she succeeded.

"I had everybody up and running in less than a week."

That was three years ago. Operating Commerce Manager has gone smoothly ever since.

"I had everybody up and running in less than a week."

11/01/2011

"Ferris State saved between $40,000 and $60,000 after moving to online billing and payments. Plus, fewer employees are needed to process commerce transactions university-wide."

Whether paying tuition or sending a goody bag to a child cramming for finals, Ferris State University parents get it done with the click of a mouse.

The Michigan-based public university, which has about 14,500 students, uses TouchNet U.Commerce as its unified commerce framework to administer electronic payments and other business transactions with security and efficiency.

10/01/2011

Sometimes you don’t even know you need a solution until one presents itself. At least that’s how Tegrity Lecture Capture grew from a classroom product to a tool embedded in nearly every aspect of Lawson State Community College. 

The college implemented Tegrity in 2005. With 60 percent of the Birmingham, AL, college’s students holding down full- or part-time work, the school hoped to increase engagement, improve its retention level and help working students with attendance issues, notes Academic Dean Sherri Davis. 

Blinn College has been in the business of educating students since 1883, a point of pride for its administrators. Even as it honors its pioneering roots, the college also has evolved to meet the needs of students. Founded initially to train young men for the ministry, Blinn became the first county-owned junior college in Texas and one of the largest of the state’s 50 community/junior college districts.

 

Having grown up in a world of ATMs, debit cards and online banking, students at the University of Louisville wanted a better way to receive financial aid and other types of refunds. Receiving paper checks through the mail was slow, inconvenient and unreliable.

University administrators weren’t satisfied either. For them, the process was labor intensive, costly and inefficient.

Welcome to the third Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

 

Our process was pretty much like everybody else’s. It was all about paper and very time consuming.

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