Sponsored Case Studies & Features

06/01/2013

Employing resource management software (RMS) can help higher education institutions maximize A/V, financial, and personnel resources. Additionally, the automation provided by RMS can increase A/V equipment efficiency. This web seminar, originally broadcast on April 9, 2013, was the final in the three-part “Automate Innovation” series and focused on how the University of Minnesota centrally controls its A/V hardware, maximizes sustainability, and improves efficiency through RMS.

KYM GLASS

Program Manager
AMX Education Alliance

RAY TROYER

06/01/2013

Mobile applications are on the rise as the method for communicating with a university’s expansive audience. Though apps have the potential to deliver content in a new, dynamic way, many higher ed leaders are unsure how to best deploy an effective mobile app strategy. This web seminar, originally broadcast on May 7, 2013, addressed how the University of Mississippi (Ole Miss) was able to successfully release an effective app for its campus community.

04/01/2013

Automating aspects of technology management can aid colleges and universities in multiple ways, from increased student and professor satisfaction to reduced energy usage and costs. In addition to these benefits, with its resource management software, Texas A&M University has achieved a reduced IT staff size and more effective troubleshooting. This web seminar, originally broadcast on February 27, 2013, addressed the benefits of resource management software, including those realized through automation.

04/01/2013

As students’ expectations for service increase, so does the pressure on an institution to keep enrollment numbers up. The administrative team at Ivy Tech Community College in Indiana decided that to keep retention at a high level, it was necessary to provide a seamless, personalized customer service experience to its more than 200,000 enrolled and prospective students. This web seminar, originally broadcast on February 12, 2013, addressed how Ivy Tech shifted a slow, outdated administrative process to one that reinforces immediacy, connection, and improved customer satisfaction.

04/01/2013

For the millions of unbanked employees in the U.S. and their employers, receiving wages via paper paychecks can be costly in time and money. Implementing a paycard system can bring your institution up to 100 percent e-payment, eliminating the messy administrative processes that come with cutting checks. This web seminar, originally broadcast on February 19, 2013, covered how paycards work, the reasons why paycard systems work for all employees, and the benefits of partnering with a paycard vendor.

03/01/2013

With the goal of attracting high numbers of international students, Arizona State University needed a solution to interest prospective students on multiple levels. With Campus Management’s Talisma CRM system, ASU was able to transform its admissions and marketing processes by streamlining and automating certain communications. In this web seminar, originally presented on January 17, 2013, an administrator from ASU described how the institution optimized recruiter productivity, as well as maximized student engagement through the utilization of multiple communications channels.

03/01/2013

When a college or university engages near field communication (NFC), it gains the ability to install all campus access capabilities onto a student’s smartphone. Not only is student ease of use gained, but the operational and financial efforts necessary for keeping up with a card credential system are eliminated. This web seminar, originally broadcast on November 15, 2012, addressed the future of NFC in higher ed, the user and institutional benefits to switching over, as well as how Villanova University successfully piloted an NFC program of their own.

12/01/2012

In the heart of Boulder, Colorado, sits a college where the whole student is greater than the sum of his or her parts. It is a place called Naropa University, where contemplative education encourages students to transform themselves and the world.

It seems natural, then, for administrators to have partnered with Jenzabar to provide an enterprise resource planning system greater than the sum of its parts. Jenzabar’s flexible ERP helps Naropa—an ecumenical, nondenominational school of 1,100 students—reduce operating costs while increasing student success, fundraising, even communication.

12/01/2012

The issues of affordability and retention challenge colleges to develop sustainable tuition policies that address the current economic climate yet educate students on the importance of paying their tuition bills on a timely basis. This web seminar, originally broadcast on October 16, 2012, discussed how Nelnet’s solutions, combined with tighter school fiscal policy, can help students meet their tuition obligations even if they do not receive all the financial aid they anticipated. Michigan’s Kellogg Community College explained how they use Nelnet’s Pending Aid plan to decrease outstanding student receivables even when faced with increasing enrollment and rising tuition costs.

12/01/2012

California State University, Fresno, takes pride in its reputation as one of the leading public universities in the state, but last year the business staff discovered that Fresno State was lagging in one noteworthy area: the percentage of students electing to receive financial aid refunds electronically.

"We took a hard look at our refund disbursement trends and saw that we were sending paper checks to 40 percent of our students,” says Anthony Forestiere, university controller at Fresno State. “We contacted other schools in the Cal State system and found they were sending refunds by check to only 5 to 15 percent of their students.”

12/01/2012

With more than 25,000 students, DePaul University in Chicago is the largest Catholic university in the United States. With 10 colleges divided between two campuses, along with three additional satellite campuses, finding certain pieces of information can be challenging for students.

Memorizing maps, building locations, and class times is an additional stress on freshmen adjusting to college life. DePaul realized that being able to access such information on the go, at any time, would make life much easier for its students. Since twothirds of DePaul’s students already owned a smartphone, a mobile answer seemed to be the best solution.

12/01/2012

Integrating mobile devices in learning is getting to be old hat in Abilene, Texas.

As early as 2008, Abilene Christian University (ACU) was the first university in the United States to provide each incoming student with an Apple iPhone or iPod Touch. Each of the nearly 4,800 students on the ACU campus located 180 miles west of Dallas can access course calendars, campus maps, receive homework alerts, security alerts, and answer in-class surveys and quizzes, among other ACUdeveloped web applications.

12/01/2012

Nearly 50 percent of higher education administrators feel their time and attendance systems are out of date, and 53 percent of systems in use by colleges and universities are not automated.

These findings are part of the 2012 Center for Digital Education research project sponsored by Kronos, the workforce management company responsible for systems in use by schools such as the University of Georgia. In contrast, employees and managers of University of Georgia do not tediously fill out paper timesheets. Instead, the 8,000 hourly employees use biometric time collection clocks and web entry processes from Kronos.

12/01/2012

Protecting any enterprise from security threats can be a daunting endeavor, but few organizational structures are more difficult to secure than a college or university. Students, faculty, administrators and alumni—each group has differing IT needs, creating not just one, but many unique security challenges.

11/01/2012

From BYOD environments to high bandwidth applications, there is intense pressure on network infrastructures. Upgrading is a high priority for higher education technology leaders. In this web seminar broadcast on September 20, an administrator from Gordon College in Wenham, Massachusetts described how the school faced those challenges head on when it embarked on a fourth-generation upgrade and redesign of its network to meet the changing demands of its users.

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