Sponsored Case Studies & Features

12/01/2014

With over 25,000 students, the University of Illinois at Chicago is the largest university in the greater Chicago area. Its urban setting just west of the Loop means it is an important part of the educational, technological and cultural fabric of the city. With such a campus, the institution’s leaders knew that students, staff and visitors would need a singular place to access directional and other information. “We had tried to implement a mobile app, but it turned out the platform could not perform a key function on Android devices,” says Cynthia Herrera Lindstrom, chief information officer and executive director of the Academic Computing and Communications Center.

12/01/2014

Online education is an increasingly common strategy for growing enrollment, improving retention and expanding course offerings to students outside of the traditional on-campus setting. However, an important but often overlooked consideration of any online strategy needs to be the “customer experience” for online students, beginning at the potential-student stage and continuing post-graduation.

12/01/2014

Addressing the technology needs of today’s students is becoming increasingly challenging, as students expect to have mobile access to any and all learning resources, anytime and anywhere, from any device. These challenges require new IT strategies for institutions; IT managers across campus need to work together with other administrators to address common problems, save money, build relationships and create value for the university.

12/01/2014

Baker College is the largest independent not-for-profit college in Michigan and one of the ten largest private colleges in the country, with over 28,000 students across nine campuses, multiple extension campuses and an online program, including its flagship campus in Flint. Managing institutional data and IT systems at such a large college could be challenging in even the best situation, but until 2013, the college was using a cumbersome system developed in-house, which made things even more difficult. “The system that we had required our IT staff to spend most of their time working to keep up with federal regulations,” says Jacqui Spicer, chief information officer.

12/01/2014

The University of South Florida is one of the largest public universities in the nation, supporting more than 47,000 students across three separately accredited institutions. Its heritage of innovation means making the right technology available for students, professors and administrators, no matter where they are or when they need it. “Originally we provided thousands of desktops in computer labs across the university to give students access to the computing resources they needed for their classes,” says Craig Woolley, assistant vice president of IT support services for the university.

12/01/2014

Like any large community college, Blinn College in Texas processes and tracks thousands of student bills each semester. With over 19,300 registered students spread over 4 campuses, Blinn takes in tens of millions of dollars in tuition payments every year. “With so many students, billing get complicated,” says Jeff Cermin, executive director of business services at Blinn. To improve the billing process, since 2002 Blinn has partnered with Nelnet Business Solutions to offer e-payment options to its students.

12/01/2014

Back in 1991, St. Cloud State University in Minnesota had only three classrooms outfitted with projectors. Now the 16,000-student university has built nearly 200 “smart classrooms” with projectors hooked up to laptops at instructor workstations. The vast majority of those projectors are Sony models. “Sony makes a wide range of workhorse projectors,” says Kelly Larson, electronic classroom specialist at St. Cloud. “They are at the right price point for us, and quite easy and quick to set up.”

10/01/2014

The rapid evolution of mobile technology is changing the way we learn, work and educate. Mobile students need mobile workspaces with on-demand, secure access to the apps, data and services they require, expanding beyond traditional methods to promote independent and exploratory learning—all without compromising security or compliance.

05/01/2014

Faculty and students at Bloomsburg University of Pennsylvania have been using Mediasite technology for six years to record lectures for flipped instruction, classroom projects and special guests. The events are recorded and automatically fed into a video management and creation platform, My Mediasite. Some classrooms are equipped with multiple cameras to capture a fully immersive, multi-angle video experience to deepen engagement, whether the video is live or on-demand.

12/01/2013

For the students, staff, alumni, and others at Harvey Mudd College in Claremont, Calif., remembering multiple user IDs and passwords to log in to numerous applications was a cumbersome experience. Resetting the inevitably forgotten passwords was time-consuming and frustrating as the help desk was not open 24/7. The beginning of each semester, when many people make transitions, was always hard on IT staff. The Computer and Information Services (CIS) team used complex, lengthy processes for implementing new applications, distributing account credentials to users and maintaining user identities on each application.

12/01/2013

A growing number of staff and students are using personal mobile devices to access institutional applications. To protect campus systems, university leaders must figure out how to maintain a separation between school and personal information on devices. This web seminar, originally presented on October 29, 2013, featured mobile industry experts who discussed the challenges and solutions around protecting university systems, including how university data can be isolated, mobile device management, and preserving user device choice.

Kevin Burden 
Director of Mobility
Strategy Analytics

12/01/2013

The Education Corporation of America (ECA) is a privately held company which operates private accredited colleges across the country, including 26 campuses and an online program of Virginia College. ECA provides diplomas, associate’s, bachelor’s and master’s degrees in professional programs designed to prepare students for direct entry into the job market. By 2008, the leadership at ECA was looking for an enrollment and financial planning software solution that could better meet their needs.

12/01/2013

In an ever more complex and increasingly technical world, administrators and students appreciate simplicity and convenience more than ever. For the leadership of Dallas Baptist University, implementing a new campus commerce solution was an important part of making student services more convenient and efficient. Grey Hoff, assistant vice president for financial affairs at DBU, is committed to creating a campus commerce environment that helps students and parents make the most of their financial investment. That commitment to student service took a huge step forward with the recent implementation of TouchNet U.Commerce.

12/01/2013

Like most modern institutions, Washington College increasingly requires reliable, high-performance computer network access. That’s why the 1,400-student Chestertown, Maryland, institution needed to address a significant networking bottleneck. “By late 2012, the traditional network access control (NAC) device responsible for authenticating users had become a serious choke point,” recalls Cal Coursey, interim CIO. “Not only was it obsolete, but also all network traffic went through the device. As a result, heavy traffic would knock users off the network and even randomly lock out certain computers.”

12/01/2013

Founded in 1787, the University of Pittsburgh (Pitt) is one of the nation’s most prestigious public research institutions. Serving an enrollment of 18,427 full-time undergraduates, and 10,339 graduate students, it goes without saying that controlling costs is a top priority. “Our focus on savings is a big reason for our support of E&I’s programs,” said Mike Durica, Procurement Specialist at Pitt. “We try to use the Cooperative’s contracts whenever possible.”

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