Sponsored Case Studies & Features

12/01/2014

Baker College is the largest independent not-for-profit college in Michigan and one of the ten largest private colleges in the country, with over 28,000 students across nine campuses, multiple extension campuses and an online program, including its flagship campus in Flint. Managing institutional data and IT systems at such a large college could be challenging in even the best situation, but until 2013, the college was using a cumbersome system developed in-house, which made things even more difficult. “The system that we had required our IT staff to spend most of their time working to keep up with federal regulations,” says Jacqui Spicer, chief information officer.

12/01/2014

The University of South Florida is one of the largest public universities in the nation, supporting more than 47,000 students across three separately accredited institutions. Its heritage of innovation means making the right technology available for students, professors and administrators, no matter where they are or when they need it. “Originally we provided thousands of desktops in computer labs across the university to give students access to the computing resources they needed for their classes,” says Craig Woolley, assistant vice president of IT support services for the university.

12/01/2014

Like any large community college, Blinn College in Texas processes and tracks thousands of student bills each semester. With over 19,300 registered students spread over 4 campuses, Blinn takes in tens of millions of dollars in tuition payments every year. “With so many students, billing get complicated,” says Jeff Cermin, executive director of business services at Blinn. To improve the billing process, since 2002 Blinn has partnered with Nelnet Business Solutions to offer e-payment options to its students.

12/01/2014

Back in 1991, St. Cloud State University in Minnesota had only three classrooms outfitted with projectors. Now the 16,000-student university has built nearly 200 “smart classrooms” with projectors hooked up to laptops at instructor workstations. The vast majority of those projectors are Sony models. “Sony makes a wide range of workhorse projectors,” says Kelly Larson, electronic classroom specialist at St. Cloud. “They are at the right price point for us, and quite easy and quick to set up.”

12/01/2014

With over 25,000 students, the University of Illinois at Chicago is the largest university in the greater Chicago area. Its urban setting just west of the Loop means it is an important part of the educational, technological and cultural fabric of the city. With such a campus, the institution’s leaders knew that students, staff and visitors would need a singular place to access directional and other information. “We had tried to implement a mobile app, but it turned out the platform could not perform a key function on Android devices,” says Cynthia Herrera Lindstrom, chief information officer and executive director of the Academic Computing and Communications Center.

12/01/2014

Online education is an increasingly common strategy for growing enrollment, improving retention and expanding course offerings to students outside of the traditional on-campus setting. However, an important but often overlooked consideration of any online strategy needs to be the “customer experience” for online students, beginning at the potential-student stage and continuing post-graduation.

12/01/2014

Addressing the technology needs of today’s students is becoming increasingly challenging, as students expect to have mobile access to any and all learning resources, anytime and anywhere, from any device. These challenges require new IT strategies for institutions; IT managers across campus need to work together with other administrators to address common problems, save money, build relationships and create value for the university.

10/01/2014

The rapid evolution of mobile technology is changing the way we learn, work and educate. Mobile students need mobile workspaces with on-demand, secure access to the apps, data and services they require, expanding beyond traditional methods to promote independent and exploratory learning—all without compromising security or compliance.

06/01/2014

Complying with recordkeeping laws and information security requirements can be made easier with electronic document management. This is critical for higher ed institutions that are struggling to do more with less. This web seminar, originally broadcast on April 22, 2014, featured leaders from the Washington Student Achievement Council, a state agency working with colleges and universities to expand access to higher education in Washington. They shared how implementing electronic document management allows them to save time, money and resources, and to better serve both students and institutions.

06/01/2014

Students and faculty at higher education institutions prefer to access information about courses and the campus community on-the-go. And the best mobile apps are seamlessly integrated with all of an institution’s information infrastructure. This web seminar, originally broadcast on May 6, 2014, featured an enrollment administrator who discussed the major considerations when connecting the campus app to LMS and other systems, and keeping students and staff consistently engaged.

Joe Anderson 
GEM Director of Advanced Mobile Applications Practice
Advanced Enterprise Solutions
AT&T

06/01/2014

Institutions are under increasing pressure to provide more services, despite reduced operating budgets and elusive funding, and amid calls to hold down tuition. To meet these challenges, leading institutions are combining innovative approaches to technology and strategy by moving to the cloud, adopting managed services and focusing on strategic planning.

05/01/2014

Faculty and students at Bloomsburg University of Pennsylvania have been using Mediasite technology for six years to record lectures for flipped instruction, classroom projects and special guests. The events are recorded and automatically fed into a video management and creation platform, My Mediasite. Some classrooms are equipped with multiple cameras to capture a fully immersive, multi-angle video experience to deepen engagement, whether the video is live or on-demand.

12/01/2013

In an ever more complex and increasingly technical world, administrators and students appreciate simplicity and convenience more than ever. For the leadership of Dallas Baptist University, implementing a new campus commerce solution was an important part of making student services more convenient and efficient. Grey Hoff, assistant vice president for financial affairs at DBU, is committed to creating a campus commerce environment that helps students and parents make the most of their financial investment. That commitment to student service took a huge step forward with the recent implementation of TouchNet U.Commerce.

12/01/2013

Like most modern institutions, Washington College increasingly requires reliable, high-performance computer network access. That’s why the 1,400-student Chestertown, Maryland, institution needed to address a significant networking bottleneck. “By late 2012, the traditional network access control (NAC) device responsible for authenticating users had become a serious choke point,” recalls Cal Coursey, interim CIO. “Not only was it obsolete, but also all network traffic went through the device. As a result, heavy traffic would knock users off the network and even randomly lock out certain computers.”

12/01/2013

Founded in 1787, the University of Pittsburgh (Pitt) is one of the nation’s most prestigious public research institutions. Serving an enrollment of 18,427 full-time undergraduates, and 10,339 graduate students, it goes without saying that controlling costs is a top priority. “Our focus on savings is a big reason for our support of E&I’s programs,” said Mike Durica, Procurement Specialist at Pitt. “We try to use the Cooperative’s contracts whenever possible.”

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