Sponsored Case Studies & Features

05/01/2013

If the various departments on campus were entirely self-contained, never having to share information with, or seek it out from, other departments, then a paper-based, hardcopy system might not be so unwieldy. But as anyone in education will tell you, no department is an island. Instead, there’s a massive amount of back and forth; a reality that a paper-based system is increasingly ill-suited for, says Linda Ding, education program strategist for Laserfiche.

05/01/2013

The USC Contracts and Grants department was struggling to maintain efficiencies in the face of a paper flow situation that threatened to engulf them. Exacerbating the problem was that to facilitate agreements and arrive at resolutions, a great deal of interaction and information-sharing with other campus entities was required.

05/01/2013

In this environment of ever-tightening budgets, staff reductions, and increased workloads, it’s more essential than ever for knowledge workers to gain efficiencies, doing their jobs faster but without sacrificing quality and accuracy. As burdensome as this sounds given the restraints on resources that impede these objectives, increasing productivity is entirely within reach. Transparent records management technology offers just this sort of opportunity.

04/01/2013

Every department on campus is shouldering a heavy workload, but few would argue that Accounts Payable (AP) staff are especially burdened. After all, AP is one of those critical business tasks that spans all departments—every purchase and every invoice is funneled through AP. When mistakes and discrepancies occur, reconciling paperwork can require a lot of detective work. An efficient AP system can help the department—and the institution as a whole—achieve efficiencies, reduce costs, and conserve resources.

04/01/2013

Lauri Reilly, accounts payable manager at the Chancellor’s Office for California State University (CSU), distinctly recalls the moment she fell in love—with Laserfiche, that is. One of the first tasks she tackled upon her arrival to the office four years ago was preparing 1099 forms for vendors. “In the past, reconciling differences between the 1099 and total payments to a vendor took forever,” she says. “It was just amazing to me that I could sit at my desk and actually see the images in Laserfiche, and make an immediate determination whether or not a particular invoice was reportable without having to get up and search through files.”

04/01/2013

For the millions of unbanked employees in the U.S. and their employers, receiving wages via paper paychecks can be costly in time and money. Implementing a paycard system can bring your institution up to 100 percent e-payment, eliminating the messy administrative processes that come with cutting checks. This web seminar, originally broadcast on February 19, 2013, covered how paycards work, the reasons why paycard systems work for all employees, and the benefits of partnering with a paycard vendor.

04/01/2013

In the push to achieve greater efficiencies, institutions of higher learning are looking at ways to standardize business practices and bring greater uniformity to departments across the campus. Increasingly, they’re relying on ECM tools to achieve this objective, an effort that typically starts with Accounts Payable (AP), says Linda Ding, education program strategist for Laserfiche.

04/01/2013

As students’ expectations for service increase, so does the pressure on an institution to keep enrollment numbers up. The administrative team at Ivy Tech Community College in Indiana decided that to keep retention at a high level, it was necessary to provide a seamless, personalized customer service experience to its more than 200,000 enrolled and prospective students. This web seminar, originally broadcast on February 12, 2013, addressed how Ivy Tech shifted a slow, outdated administrative process to one that reinforces immediacy, connection, and improved customer satisfaction.

03/01/2013

When a college or university engages near field communication (NFC), it gains the ability to install all campus access capabilities onto a student’s smartphone. Not only is student ease of use gained, but the operational and financial efforts necessary for keeping up with a card credential system are eliminated. This web seminar, originally broadcast on November 15, 2012, addressed the future of NFC in higher ed, the user and institutional benefits to switching over, as well as how Villanova University successfully piloted an NFC program of their own.

03/01/2013

With the goal of attracting high numbers of international students, Arizona State University needed a solution to interest prospective students on multiple levels. With Campus Management’s Talisma CRM system, ASU was able to transform its admissions and marketing processes by streamlining and automating certain communications. In this web seminar, originally presented on January 17, 2013, an administrator from ASU described how the institution optimized recruiter productivity, as well as maximized student engagement through the utilization of multiple communications channels.

02/01/2013

Colleges and universities are steeped in tradition, both in culture and business practices. But when traditional processes inhibit growth, schools need to change without disturbing their traditions of brand awareness and academic excellence.

01/01/2013

The pressure institutions are facing from the growing student loan debt crisis is felt by all departments, from financial aid to admissions. Schools are struggling to justify tuition costs to prospective students, as well as to ensure recent alumni leave pleased with the institution, despite having student loan debt. In this web seminar, originally broadcast on November 13, 2012, representatives from American Student Assistance (ASA), St. Petersburg College, and Emerson College discussed strategies that will help students understand their finances and debt, and how teaching students fiscal knowledge will benefit both the student and the institution.

01/01/2013

Though using outdated manual systems can hinder achieving maximum accountability, compliance, and transparency, many higher education institutions are still using such systems to track time and attendance for their workforce. Introducing an automated workforce management system instead can increase efficiency and maximize productivity and funds. This web seminar, originally broadcast on December 4, 2012, featured the University of Georgia, which realized many benefits after implementing a campuswide automated workforce management system.

12/01/2012

Nearly 50 percent of higher education administrators feel their time and attendance systems are out of date, and 53 percent of systems in use by colleges and universities are not automated.

These findings are part of the 2012 Center for Digital Education research project sponsored by Kronos, the workforce management company responsible for systems in use by schools such as the University of Georgia. In contrast, employees and managers of University of Georgia do not tediously fill out paper timesheets. Instead, the 8,000 hourly employees use biometric time collection clocks and web entry processes from Kronos.

12/01/2012

The issues of affordability and retention challenge colleges to develop sustainable tuition policies that address the current economic climate yet educate students on the importance of paying their tuition bills on a timely basis. This web seminar, originally broadcast on October 16, 2012, discussed how Nelnet’s solutions, combined with tighter school fiscal policy, can help students meet their tuition obligations even if they do not receive all the financial aid they anticipated. Michigan’s Kellogg Community College explained how they use Nelnet’s Pending Aid plan to decrease outstanding student receivables even when faced with increasing enrollment and rising tuition costs.

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