Sponsored Case Studies & Features

Along with minimal fees, students want a variety of options for receiving refunds from their higher ed institution. More stringent regulations and public scrutiny are also prompting institution leaders to look at the adequacy of their refund options.

“Generation C” is demanding video in all aspects of their lives, including in their learning experiences. Universities ought to harness the power of academic video not only to meet these expectations, but to realize the power of lecture capture, personalized education, and flipped classrooms.

Communicating with student loan borrowers helps support the successful repayment of loans and can improve an institution’s cohort default rate. If staffing limitations prevent your institution from connecting with your borrowers, partnering with external vendors may be the solution.

Continuing education provides an opportunity for institutions to serve a broader range of students; but meeting these students’ needs and expectations can be a challenge. In this web seminar originally broadcast on Jul 23, 2013, a leader from Emory Continuing Education shared tips for successful practices specifically designed for CE programs, how to leverage software to determine which courses are most profitable, and how the rise of MOOCs will potentially impact continuing education.

The Texas A&M University System is one of the largest systems of higher education in the United States. To reduce costs across the board, Texas A&M System’s procurement office advocates the use of shared services. In 2010, the university system selected a preferred vendor for all new ECM implementations.

In her capacity as education program strategist for Laserfiche, Linda Ding has worked with universities and colleges across the country helping them implement more efficient information-management processes. Agile Campus spoke with Ding about what institutions can do to meet this objective while honing their competitive edge.

Higher ed institutions are looking for ways to move from paper-based to digital systems and to create accessible, centralized information repositories. As a result, they are increasingly using Enterprise Content Management as a way to achieve back-office efficiencies.

At one respected university located in the Northeast, becoming one of the leading recipients of federal research and development funds had profoundly benefited the institution. But, managing post-award research projects and grants—particularly the financial end—had become a labor-intensive, time-consuming process that kept researchers from, well, research.

Employing resource management software (RMS) can help higher education institutions maximize A/V, financial, and personnel resources. Additionally, the automation provided by RMS can increase A/V equipment efficiency. This web seminar, originally broadcast on April 9, 2013, was the final in the three-part “Automate Innovation” series and focused on how the University of Minnesota centrally controls its A/V hardware, maximizes sustainability, and improves efficiency through RMS.

In light of President Obama’s recent speech outlining his goals for higher education, the need to become more transparent, accountable and efficient has become particularly acute for those charged with managing student financial aid, says Linda Ding, education program strategist for Laserfiche.

It wasn’t long ago that most of what went on behind the scenes at Oklahoma Christian University (OC) was paper-based and cumbersome. Realizing they needed to do a better job of meeting students’ expectations, OC’s Director of Student Financial Services, Clint LaRue, collaborated with Vice President of Information Technology John Hermes, found a way to move the department into the 21st century and provide better customer service.

President Obama’s recent speech outlining his plan to make higher education more affordable had as its centerpiece the intent to hold institutions receiving federal funding more accountable for how well they’re serving their students. Congressional approval is required to turn Obama’s proposal into actionable legislation. But if it does pass, colleges and universities will face greater scrutiny than ever before. Much of this attention will be directed at student financial aid departments, compelling them to become more efficient, accountable, and transparent in their operations.

University and college police departments may operate in a smaller arena than most city law enforcement agencies, but their need for accurate and up-to-date intelligence is no different, nor are the challenges they face when trying to manage this through a paper-based system. ECM can help alleviate the problem.

The University of Central Florida (UCF) Police Department, located on the university’s main campus in Orlando, has 61 sworn and 36 civilian personnel tasked with maintaining campus safety and security. It’s Carla Markx’s job to manage all the records, reports, and evidence flowing through the department. Markx, coordinator, statistical research, records/property & evidence manager for the department, doesn’t tackle this chore alone.

It was a near-miss, potential disaster that galvanized the College of Arts & Sciences at the University of Oklahoma (OU) into taking action, says Dr. Rhonda Dean-Kyncl, assistant dean for college academic services. Her office staff is responsible for safely handling the entire academic histories of more than 8,000 students.

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