Sponsored Case Studies & Features

06/01/2012

Jack Gochenaur was hearing scary stories around campus. Some financial aid students didn't know whether they'd received loans or grants to pay for their education. Many had no idea what they'd need to earn to meet their monthly loan payments.

"I have students who reach their senior year and during exit counseling, it's the first time they know how much money they owe," said Gochenaur, Chief Financial Officer/Treasurer of Manchester College, a 1,300-student liberal arts college in North Manchester, Indiana.

Something, he realized, had to change.

06/01/2012

With  smartphones and mobile devices everywhere on campus, students expect complete mobile access to everything from course assignments and grades to events and sports news. This web seminar, originally presented on April 11, 2012, explored how two schools use AT&T Campus Guide, enabling them to keep students and staff connected, informed and engaged while on the go.

Nadir Khan
Education Industry Solutions Consultant
AT&T

06/01/2012

Every college strives to maximize electronic payments, but there will always be a need for departments to take in-person payments via check, cash, credit and debit card. Schools that handle these payments and the resulting departmental deposits the way they did 10 years ago, with paper forms and manual data entry, may be missing opportunities for efficiencies and savings. This web seminar, originally presented on April 26, 2012, looked at the benefits realized by the University of Illinois after implementation of the Nelnet cashiering solution.

Claudia Nadalin

05/01/2012

Financial aid officer Valerie Patnaude was so dedicated to teaching her Rivier College students how to manage money that she posted financial literacy newsletters in campus bathroom stalls. When the posters started to disappear, she knew the students were desperate for information.

“They may not be getting help at home to learn about credit scores and debt management, or they’re not listening to their parents,” said Patnaude of the students at her Nashua, New Hampshire, liberal arts college. “They leave college not only with high loan debt, but high credit card debt, too.”

04/01/2012

 

 What is SALTSM?

11/01/2011

When applying to college feels more like filling out an income tax return, it's no wonder more students aren't eager to do it, says Ronda Russell, Director of Admissions at Montana State University.

But when students are invited to apply in a more personal way, with an application that shows off a school's uniqueness, it can make a dramatic difference.

After Montana State used Royall & Company's customized application program, the out-of-state application submission rate more than doubled and lead to increased out-of-state enrollment.

"There was something about the branding and how it could be geared to each student that really worked," said Russell.

11/01/2011

Avila University had a communications problem. Or rather, a communications coordination problem.

A flawed process prevented admissions representatives, coaches, department chairs and others from knowing what each had told prospective students. The confusion hindered administrators at the private Catholic school that prides itself on getting to know every single one of its 1,800 students.

02/01/2011

The cost to enroll a student is averaging approximately $6,000 and this cost doubles with the replacement of every student lost. Due to the recent financial climate, most states are facing financial cutbacks, making student retention paramount. Top reasons for attrition include school preparedness, financial support, academic progress, dissatisfaction with support services, and social readiness. So how can we keep students on track for graduation?

College recruitment is getting ever more competitive, so making sure students stay in school once they're enrolled is a smart move for any university.

For years, Eastern Kentucky University in Richmond, Ky., relied on its residential hall coordinators and student advisors to spot students on the verge of dropping out and help get them back on track. It worked, to an extent, but university housing officials were concerned by a study that showed most colleges in Kentucky were competing for the same students. In that kind of environment, wouldn't it make sense to do an even better job of retaining students who were already on campus?

 

A commitment to reaching out and meaningfully connecting with its students has prompted Chicago-based DePaul University to implement a customer relationship management (CRM) tool traditionally used by businesses to generate more customers. The university’s well-known entrepreneurial spirit is one reason underlying the initiative, but there are other equally - if not more - compelling reasons:

 

Seeking an alternative to the slow and inefficient system of mailing financial aid and other refund checks to students, Imperial Valley College set up its own direct deposit system. The only problem was just one out of 10 students signed up.

College students are big users of social media and use sites such as Facebook, YouTube and Twitter to post opinions - good and bad - about their schools. Our Web seminar panelists, Karli Grant, of Campus Management, and Fritz McDonald, of Stamats Communications, provide insights into what is happening online and how you can monitor and influence your cyberspace reputation.

Karli Grant
Senior Market Strategy Manager, Campus Management

Until last January, issuing financial aid refunds at Antelope Valley College was a long, tedious process. Instruction files were sent from the school to a remote district office, which printed checks and sent them back to the school to be stuffed into envelopes and mailed to students.

It was a time-consuming and costly procedure, explained Sherrie Padilla, director of financial aid at the community college, located in Lancaster, Calif. “We needed to investigate other ways to disburse refunds to students,” she said.

 

Greetings, and welcome to NEC Campus Report.

Technology influences all aspects of higher education, from teaching and learning to research and administration. We’ve produced NEC Campus Report to showcase some of our solutions for using technology to improve campus communications.

The College of Western Idaho was still more than a year away from holding its first class. A thousand details needed to be resolved. Not least among them was the installation of a computer network that would serve the fledgling college’s seven campuses.

Administrators had to consider every facet of running a large institution: admissions, enrollment, registration, course schedules, hiring, payroll, and much more. The college needed a software provider that could deliver the goods and follow through with remote systems management, application development, and help with strategic planning. Datatel fit the bill.

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