Sponsored Case Studies & Features

3/14/2014

Along with minimal fees, students want a variety of options for receiving refunds from their higher ed institution. More stringent regulations and public scrutiny are also prompting institution leaders to look at the adequacy of their refund options.

11/5/2013

Communicating with student loan borrowers helps support the successful repayment of loans and can improve an institution’s cohort default rate. If staffing limitations prevent your institution from connecting with your borrowers, partnering with external vendors may be the solution.

11/5/2013

Continuing education provides an opportunity for institutions to serve a broader range of students; but meeting these students’ needs and expectations can be a challenge. In this web seminar originally broadcast on Jul 23, 2013, a leader from Emory Continuing Education shared tips for successful practices specifically designed for CE programs, how to leverage software to determine which courses are most profitable, and how the rise of MOOCs will potentially impact continuing education.

10/8/2013

Non-traditional learners, the move away from education based on ‘seat time’ and the increase of students who expect options from their institution are all shaping the way admissions offices find and recruit students. This web seminar, originally broadcast on June 25, 2013, featured experts from Blackboard Education Services, who discussed these trends, as well as best practices and strategies admissions staff can employ to meet the challenges of this new era.

10/4/2013

As the average student loan debt rises, financial literacy is essential for graduates to successfully manage their post-college lives. Some institutions are going beyond just educating students about tuition payment plans and federal financial aid options. Others, like Creighton University (Neb.) are offering full financial literacy programs to educate students on money management during the college years, and more importantly, beyond.

4/26/2013

As students’ expectations for service increase, so does the pressure on an institution to keep enrollment numbers up. The administrative team at Ivy Tech Community College in Indiana decided that to keep retention at a high level, it was necessary to provide a seamless, personalized customer service experience to its more than 200,000 enrolled and prospective students.

4/15/2013

With the goal of attracting high numbers of international students, Arizona State University needed a solution to interest prospective students on multiple levels. With Campus Management’s Talisma CRM system, ASU was able to transform its admissions and marketing processes by streamlining and automating certain communications.

1/28/2013

Colleges and universities are steeped in tradition, both in culture and business practices. But when traditional processes inhibit growth, schools need to change without disturbing their traditions of brand awareness and academic excellence.

1/8/2013

The pressure institutions are facing from the growing student loan debt crisis is felt by all departments, from financial aid to admissions. Schools are struggling to justify tuition costs to prospective students, as well as to ensure recent alumni leave pleased with the institution, despite having student loan debt. In this web seminar, originally broadcast on November 13, 2012, representatives from American Student Assistance (ASA), St.

12/20/2012

A public community college in Cupertino, California, DeAnza College has a student enrollment of about 23,000. With one of the highest transfer-out rates of any of the California Community Colleges, 30,000-50,000 transcripts are processed annually.

12/20/2012

Integrating mobile devices in learning is getting to be old hat in Abilene, Texas.

12/20/2012

California State University, Fresno, takes pride in its reputation as one of the leading public universities in the state, but last year the business staff discovered that Fresno State was lagging in one noteworthy area: the percentage of students electing to receive financial aid refunds electronically.

12/20/2012

In the heart of Boulder, Colorado, sits a college where the whole student is greater than the sum of his or her parts. It is a place called Naropa University, where contemplative education encourages students to transform themselves and the world.

12/20/2012

With more than 25,000 students, DePaul University in Chicago is the largest Catholic university in the United States. With 10 colleges divided between two campuses, along with three additional satellite campuses, finding certain pieces of information can be challenging for students.

12/13/2012

The issues of affordability and retention challenge colleges to develop sustainable tuition policies that address the current economic climate yet educate students on the importance of paying their tuition bills on a timely basis. This web seminar, originally broadcast on October 16, 2012, discussed how Nelnet’s solutions, combined with tighter school fiscal policy, can help students meet their tuition obligations even if they do not receive all the financial aid they anticipated.

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