Payment plans can help increase retention and reduce bad debt by giving students convenient payment options
USA Funds Borrower Connect organizes borrower and loan information, helping financial aid staff focus on outreach
Using software to manage data more effectively and improve the student experience
Admissions departments must adapt to meet the changing needs and expectations of students
Helping students understand their debt and teaching money management skills should be a priority for higher ed institutions
By outsourcing administrative customer queries, staff time can be better spent and student needs can be better met