A detailed plan is necessary for identifying and helping students at risk of loan default
Maintaining frequent borrower contact is essential to reducing an institution’s cohort default rate
Utilize student, faculty and alumni feedback to enhance the campus bookstore experience
Payment plans can help increase retention and reduce bad debt by giving students convenient payment options
USA Funds Borrower Connect organizes borrower and loan information, helping financial aid staff focus on outreach
Using software to manage data more effectively and improve the student experience

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