One of the USA's most well-regarded teachers' colleges could shake up the field with an unprecedented plan announced Thursday: The University of Southern California's Rossier School of Education essentially will guarantee success for its graduates, promising that they'll get the job done wherever they teach.
"We should, as institutions, stand behind our product, stand behind our graduates," says the school's dean, Karen Gallagher.
USC, a private institution, isn't actually calling it a guarantee — the school says it's making a "commitment" to alumni of six Rossier graduate programs, including education, counseling and marriage and family therapy.
Starting Thursday, any alumnus, new or old, who faces "a professional challenge" can call what amounts to a 24/7 help desk. On the other end of the line: a Rossier staffer who is part of Gallagher's "Rapid Response Team." The staff will diagnose what's going wrong, perhaps even pay a visit to the teacher's classroom and talk to supervisors, then help devise a plan for improvement.