Symplicity unveils new features in enterprise student support services and early alert system

Lauren Williams's picture

Symplicity, a leading provider of cloud-based solutions for higher education, has announced the fall update of Insight, an enterprise student support services and early alert solution that enables institutions to identify and track at-risk students, streamline appointment management, pinpoint predictive factors, and promote student retention and success with a full suite of student CRM tools.

Scalable to the needs of academic advising and counseling offices, athletic advising offices can also successfully utilize Insight to streamline advising tasks and increase student-athlete engagement and retention rates.

Among the major features released in the update is the new student study hall view, which enables students and advisors to see a chart breakdown of study hall requirements, allowing students to successfully keep track of their required hours.

Symplicity also introduced several new features to Insight’s Early Alert module, the CARE Network, which allows instructors, counselors, and advisors to more easily identify and more effectively address students of concern. The new updates will provide faculty with increased tracking and better student communication capabilities, as well as improved counselor/advisor notification tools so that progress reports and all other early alerts reported can be more efficiently routed, acted upon, and resolved.

Other new enhancements to the system include enhanced location integration for all appointments, allowing staff to better accommodate multiple office locations, as well as the addition of mail merge fields so that students will know their advising appointment details.

“Helping students achieve academic success is at the forefront of every institution’s mission,” said Ariel Friedler, president of Symplicity. “We’re constantly working on new and innovative features to enhance Insight as the leading student support services and early alert system for both advisors and students.”

For more information about Insight, or to schedule an online demonstration, please visit