Revolabs Inc. announced new service and support initiatives designed to enhance the customer experience. The company has introduced -- and is now shipping -- all microphones with field-replaceable batteries. In addition, to better support its customers, Revolabs has expanded its manufacturer's warranty and introduced new revoCARE extended service coverage.
With Revolabs' new V3 microphones featuring field replaceable batteries, users can now easily purchase batteries as an accessory from their dealer/distributor. To swap batteries, users simply open the microphone, put in the new battery, and charge it. Old batteries can be sent to Revolabs for disposal as part of the company's free recycling program. The V3 microphones also allow users to keep spare batteries fully charged and ready to go by purchasing a new battery charging adaptor, which allows batteries to be charged without placing the whole microphone in the charger. For customers with legacy microphones who wish to upgrade to the new V3 microphones, Revolabs is offering an exchange program, which will dramatically reduce the transition costs.