Penn State President Rodney Erickson assured frustrated alumni that he was a good listener.
Erickson heard the same themes over and over in three cities in three days of often tense meetings with the university's graduates.
Why hasn't the Board of Trustees been more accountable? Why wasn't the school's public relations response better prepared when officials knew a former football assistant coach was being investigated?
And, of course: Why was Joe Paterno fired?