Inceptia to provide default prevention services to West Virginia public higher education institutions

Lauren Williams's picture

Inceptia, a division of NSLP, has announced that the West Virginia Higher Education Policy Commission (HEPC) and the West Virginia Council for Community and Technical College Education has selected Inceptia as one of two vendors to provide West Virginia students of two-year and four-year public colleges with default prevention and financial education services.

“It is important that we as a state collaborate and maximize the resources available to help students understand the many options available to successfully pay back their student loans,” said Brian Weingart, senior director of financial aid, West Virginia Higher Education Policy Commission. “We look forward to working with Inceptia to serve our students well.”

For Default Prevention Outreach, Inceptia’s counselors will connect with individual borrowers who have become delinquent on their student loans. Highly trained and accessible, these counselors will personally address each students’ specific repayment needs to find the best solution to help them get back on track with repaying their loan.

What makes Inceptia unique is their distinctive pricing model that charges schools only for successful student and school outcomes. This means, Inceptia charges a minimal account placement fee for delinquent borrowers and then only bills the resolution fee once the borrower returns to good standing. In addition, counselors will reach out to previously resolved borrowers if they become delinquent again; if it’s within 365 days of the original placement date, borrowers will receive additional counseling, at no additional charge, to return their loan repayment status to “good standing.”

In addition, West Virginia colleges choosing to work with Inceptia can elect to receive a comprehensive Cohort Repayment Analysis. Since early intervention is a component in debt management and repayment success, Inceptia’s experts provide careful analysis of a school’s student population to identify potential at-risk students. This allows schools wishing to also help current students focus their resources on those that have the greatest need.

With Grace Counseling Outreach, West Virginia college students will receive guidance during their grace period from Inceptia’s highly trained counselors on what to expect when repayment begins. Students will gain an understanding of their rights and responsibilities, various repayment options, as well as receive guidance in solving potential financial issues.

West Virginia college students will also benefit from Inceptia’s online financial education program,

Financial Avenue. Based on the U.S. Department of the Treasury’s Financial Literacy and Education Commission’s financial education core competencies, this program thoroughly covers the subjects students need to succeed financially. Students will learn money management basics from budgeting, credit cards and banking to more complex subjects like contracts, taxes and investing. All the online courses and mini-modules are designed to give students confidence in dealing with their personal finances.

“We are pleased that the West Virginia HEPC and Council for Community and Technical College Education have put their trust in Inceptia to help West Virginia public colleges and their student borrowers,” said NSLP President and CEO Randy Heesacker. “This combination of default prevention and online financial education will ultimately provide West Virginia college students a strong financial foundation and the ongoing support they need as they repay their student loans.”


Inceptia, a division of National Student Loan Program (NSLP), is a non-profit organization providing premier expertise in default prevention and financial education. Since 1986, we have helped more than two million students achieve their higher education dreams at 5,500 schools nationwide. Annually, Inceptia assists more than 150,000 delinquent borrowers in repaying their student loans. By using practical tools of cohort analysis, financial education and repayment outreach, Inceptia educates students on responsible personal finances and loan repayment counseling and provides default prevention strategies and services to schools. More information at