Deltak introduces Engage SRP: A new solution for guiding student success

Lauren Williams's picture
Monday, December 2, 2013

Deltak, a Wiley brand, announced its newest technology product based on best practices developed through nearly 20 years of online program management services, Deltak Engage® Student Relationship Platform™ (Engage SRP).

Engage SRP is a robust Customer Relationship Management (CRM) solution designed to help institutions be more efficient and student-centric, and ultimately guide their students’ success at a time when institutional resources are limited. Through integration with an institution’s existing data systems, Engage SRP provides real-time insights and configurable work flows, resulting in better insights and actions to engage with and support students.

Built on the leading cloud computing software, Salesforce.com®, Engage SRP provides a comprehensive view of the full student experience by integrating with Student Information and Learning Management Systems, allowing institutions more flexibility and reducing the need for multiple disparate systems and their related costs. Engage SRP enables recruiters, admissions staff, advisors, faculty, and others to access information about prospective and current students and proactively provide support from pre-enrollment to graduation and beyond.

Engage SRP features a comprehensive set of components created from Deltak’s extensive experience supporting more than 275,000 individual students on the platform:

Marketing and Recruiting: enables institutions to quickly respond to student inquiries and create personalized recruiting experiences. Schools can connect with students in a more efficient and cost effective way by leveraging a variety of flexible tools that extend marketing resources and track marketing spend and return on investment.

Admissions: helps automate and track student applications, from admission to decision, through a highly configurable, responsive online application. The end result is higher student engagement and increased likelihood of enrollment.

Student Success and Retention: provides the ability to consolidate the information an institution needs, such as demographic data, academic performance, interactions with advisors, life events and financial status, in real-time, and permits the institution to customize an algorithm and best practices to determine when intervention is necessary to improve student outcomes.

· Career Services and Alumni Relationships: Engage SRP will soon offer career services and alumni engagement components to allow institutions to track career discovery and job search progress by student and alumni. Additionally, it will have the ability to match impending graduates with career and networking opportunities.

“We are extremely excited about Engage SRP,” said Deltak’s President and CEO, Craig Pines. “Deltak’s mission is helping institutions compete and succeed in a dynamic environment and we believe Engage SRP can help more institutions identify, enroll, and support students to achieve their long-term goals. Additionally, in today’s climate, institutions are seeking responsive and affordable systems and we’ve designed Engage SRP to meet those needs.”

Deltak will exhibit at Dreamforce in San Francisco, Calif., November 18-21. Visit Booth #1 in the Foundation Zone to learn more about Deltak and Engage SRP, and find more information at www.deltak-innovation.com

Deltak Engage® Student Relationship Platform™ is part of the Deltak Engage® product family, which also includes the Deltak Engage® Learning Management System.

About Deltak:

Deltak, a Wiley brand, has been an online learning innovator for 17 years, helping leading universities build, grow, and support online programs. As a recognized leader in online education, Deltak’s partners benefit from our global capabilities in market strategy, operational management, marketing, student recruitment and retention services, faculty support and online course development. For more information, visit www.Deltak-Innovation.com