Doylestown, PA and Oak Brook, IL:
Campus card provider CardSmith and leading campus bookstore operator Follett Higher Education Group today announced a new update to its payment system that makes it easier and faster for students to use CardSmith campus cards at Follett stores, in-store and online at efollett.com. The update allows Follett store associates to use the same cash registers to process campus card transactions and other forms of payment, cutting down on wait times for customers shopping in the store.
The update also streamlines online ordering by processing orders in real-time. With the new system, online orders purchased with CardSmith-powered campus ID cards instantly communicate with the customer’s account, making it easier for customers to keep track of their funds.
“CardSmith’s partnership is a great example of how Follett collaborates with vendors to drive efficiency and improve the customer’s experience,” said Elio DiStaola, Follett’s director of Campus Relations. “The new update will make it easier for our students to get the products they need, when and how they need them.”
Following a successful test and certification period at a pilot group of Follett stores in fall 2012, the new solution is now available to all CardSmith customers. CardSmith will provide the system integration and required enhancements free of charge for current and prospective clients.
“This update will greatly improve the shopping experience for the thousands of students and customers that visit Follett stores at campuses we serve each semester,” said CardSmith Vice President Business Development, Brian Farley. “We are very pleased to include Follett among the growing number of campus service providers now integrated with CardSmith.”
To learn more about CardSmith’s services, please visit www.card-smith.com.
CardSmith is a campus card solutions company serving educational institutions, healthcare facilities, corporate campuses and other private label card issuers nationwide. We provide the market’s only managed cloud-based transaction solution and turn-key card program management service, delivering superior service and performance for less than 50% of the cost of proprietary campus card systems. To learn more, visit www.card-smith.com