Carolane Williams does not flinch when confronted with the particulars of her difficult year, which included an employee uprising and unwanted scrutiny from the leader of the state.
"I knew I was going to have to tough it out," says the woman who has led Baltimore City Community College for the past five years.
She regards the backlash as a natural byproduct of bold leadership, though others have accused her of pressing ahead on questionable decisions without regard for useful input.
After a turbulent year marked by internal conflict, probation from its accrediting agency and sharp criticism from Gov. Martin O'Malley, the college is finally making positive strides, according to Williams, board Chairman Gary Rodwell and faculty president Chima Ugah.