Alloy Software debuted this week the latest version of its comprehensive help desk and asset management solution for small and medium-size businesses (SMBs). The company's Alloy Navigator Express 6 Suite includes several robust new features such as business process automation, automatic ticket routing and prioritization, announcements, change history alerts, a completely redesigned self-service portal and more. Designed specifically for budget-minded SMBs, Alloy Navigator Express offers an intuitive, easy-to-use solution for managing IT assets and providing solutions to end-users. With Alloy Navigator Express, technicians can easily and effectively manage the full lifecycle of computers, hardware equipment and software licenses.