When the H1N1 virus broke out in the U.S. five years ago, the University of Oregon started using cloud-based technology to manage potential outbreaks. Since then, more universities have looked to technology to help them deal with incidents quickly across agencies.
On a software platform, the University of Oregon pulled together 139 people from departments including student affairs, housing and athletics into a virtual emergency operations center (EOC). Through this center, the incident management team of 25 people set up reporting systems in case large numbers of students and employees called in sick. Everyone involved also shared resources, continuity data and situation reports on the platform via email, text and voice.
Now the University of Oregon invites local Eugene city agencies, the fire department, school districts and community colleges to collaborate on incidents like the two unusual ice storms this winter.