Extended-learning schools are inherently more complex than traditional undergraduate programs, typical graduate programs, and professional colleges. A more varied student base has much broader goals. Most offer more distance-learning options, and students must be served equally well, whether the next town over or half a country away. San Diego State University’s College of Extended Studies, with 25,000 students, is no different. But with seven databases, three payment systems, and no “live” registration, an already complex operation became that much more difficult.
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