Admissions and Enrollment

Prospective-Student Microsite

Marketing and Publications

In two short years, Western Iowa Tech Community College upgraded from generic paper-based admissions packets to a personalized packet to online microsites tailored to each prospective student’s needs and interests. Besides achieving higher application rates, the new MyHub program is saving on paper, printing and mailing.

Foldemort: No More Paper and Folders

Admissions and New Student Programs

Applications from prospective Portland State University students and all supplementary materials are captured electronically and automatically routed for processing. This digital record keeping continues as students matriculate. Integration with Banner gives admissions counselors and others the ability to view student records without touching a single piece of paper.

Diligent Data

Admissions and Records

Higher education administrators looking to increase efficiency frequently cite document management as a major roadblock. Even so, the numerous flaws in the system used by the College of the Desert’s admissions and records department went beyond the typical woes.

Recruitment Goes Mobile

Admissions/Enrollment Management

Historically, Western Michigan University’s 12 on-staff recruiters could visit as many as 40 or 50 high schools in a week and collect up to 1,000 paper cards filled with prospective students’ contact information. Due to poor handwriting or other errors, not all the information was entered accurately. Then, five weeks could pass before students received any kind of follow-up communication from the university.

Automated Transfer

Enrollment Center

The number of posted transfer credits for incoming students at Madison College in Wisconsin has risen steadily, from 2,814 in 2010 to 4,119 in 2013—nearly a 50 percent increase in just three years. The college receives approximately 18,000 applications for admission each year. The 24,076 degree-credit students enrolled earned a total of 66,000 transfer credits in 2013. Staff in the admissions and registrar’s offices tried to keep up with posting of transfer credit, but they were at a severe disadvantage.

Phoenix Campus Admissions Office at Wayland Baptist University

Counseling on Call

Most college students have a need for academic or financial aid counseling at some point during their college career, whether to get help with course selection or to sort through GI Bill paperwork. Any of the 600 students at Wayland Baptist University’s Phoenix campus in need of this help used to have to spend a fair amount of time just setting up such a meeting.

Communications/Enrollment/Marketing at Ivy Tech Community College

Keeping the Core

Ivy Tech Community College (Ind.) had a classic good news-bad news problem. The good news was that interest in the 31-campus, statewide institution was burgeoning. The bad news was that budget belt-tightening was limiting the ability of staff to tend to the growing attention needed by prospective students while also responding to the needs of current students.

Admissions and Enrollment Services Department at Royal Roads University

Automating Admissions

For over a decade, potential Royal Roads University (British Columbia) students have been able to submit their applications for admission online. But Royal Roads’ response to applicants had remained paper-based until recently.

Admissions Department & Administrative Computer Services at Johnson County Community College

Coordinated Communications

Historically, all 26,000 annual applicants to Johnson County Community College (Kan.) received up to three printed communiqués regarding their admissions status. While more information is usually better, the problem with JCCC’s process was that pieces of communication were not sent in chronological order. This created confusion for students.

Admission at Pepperdine University's Graziadio School of Business and Management

Single File

At first glance, the issue faced by Graziadio School of Business and Management at Pepperdine University (Calif.) may not seem too daunting: a few thousand applications a year and 1,600 students enrolled in 16 programs at five campuses. What’s so tough about that?

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