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Money Matters

An excellent strategy, poorly executed, will almost always fail. This is particularly true in financial aid offices, where timing, top-notch service delivery, and effective processing can be just as important as the financial aid offer itself.

Financial aid offices, more than any other administrative office on a college campus, have been forced to use technology via external agencies. Federal student aid programs, as well as many state programs, can now only be administered by linking to external databases, such as the Federal Central Processing System (CPS) and the Pell Grant payment system.