Feature

Finance at American Public University System

Running Refunds

Ask any taxpayer who impatiently begins checking the mailbox within days of filing an income tax return: People may wait until the last minute to pay a bill, but when owed a refund, they want it as quickly as possible.

And so the manual refund process at American Public University System (W.Va.) was problematic. Financial aid refunds at the fully online school took up to 10 days to process; nonfinancial aid refunds could take up to twice that time. And that was with staff members who did nothing but process refunds full time.

Colleges collaborate on efforts to stay in compliance with Clery Act

Clery Center for Security On Campus launched the year-long learning program for 34 Pennsylvania institutions

Where can administrators go for ideas and answers to questions about Clery Act compliance? Soon, it may be easier to learn what peers are up to in this area. On July 1, the Clery Center for Security On Campus launched the new year-long Collaborative Learning Program. Representatives from 34 Pennsylvania institutions can learn about Clery together and self-assess their compliance efforts, says Alison Kiss, executive director for the Clery Center.

Taking control of Clery Act compliance

Best practices in campus crime reporting

This May, the news broke that Yale University had been fined $165,000 by the U.S. Department of Education for Clery Act violations. The charges against Yale are considered significant and serious: failure to report four instances of forcible sex offenses occurring between 2001 and 2002.

Colleges customizing campus admissions tours for students

Tailoring admissions tours with CRM technology for recruitment success

Imagine arriving on campus as a prospective student, being greeted by name by the security guard at the gate, pulling into a parking spot with your name on it, and then seeing your name featured prominently on signage in the admissions office. There you meet up with a student tour guide from your hometown who is studying just what you think you’ll study.

That scenario is a reality at Lynn University (Fla.), which gives new meaning to the “where everybody knows your name” sort of welcome.

Colleges seek sustainable sources for green building

Wider availability and greater affordability of green building materials are a result of greater demand

Campus construction roundup: See stories of budgets behind new buildings

Take a look at funding and budgeting snapshots of seven campus construction projects completed between last summer and this summer

Colleges Streamlining Their Help Desks

Campus IT support centers are ditching paper and turning to software solutions for their help desks

Students, faculty, and staff turn to campus help desks when their work has come to a standstill because technology isn’t behaving as they think it should. IT support centers at colleges and universities across the nation are ditching paper and turning to software solutions to help get frustrated users back on track more effectively and efficiently.

Videoconferencing Inspires Global Teamwork

With videoconferencing technology, distance is no barrier to face-to-face collaboration

At the Rochester Institute of Technology (N.Y.), biomedical photography students are using videoconferencing technology to show their work to audiences in Wales. A librarian is providing tutorials to students at satellite campuses in Eastern Europe. And researchers are holding meetings with project sponsors hundreds of miles away.

AV Trends: Hardware and Software for Sharing Screens

Experts weigh in on the latest features of video and presentation devices used for classroom collaboration.

In old-school lecture halls, the rooms would be outfitted with a single projector in the back and a single screen in the front, while large numbers of students quietly listened as the professor spoke. But as the standard lecture experience has become dated, the audiovisual needs of classrooms have evolved to support group study and collaborative, team-based learning. Mark Valenti, president and CEO of The Sextant Group, an audiovisual consulting firm, puts it this way: “We’re basically seeing the beginning of the end of the lecture hall.”

CIOs Speak Out on Bandwith, Malware, File Sharing

Top IT leaders on the tech issues of the day—and how they’re keeping their campuses running and safe

An effective chief information officer can be a bit like a superhero, but without the visible cape. Protecting information and ensuring the population can go about its day-to-day are all in a day’s work for these administrators. This spring, we talked with five campus CIOs to hear what is keeping them up at night and getting them revved to go in the morning. While we heard bandwidth is an ever-growing need (it’s like a teenager on a growth spurt), we also heard good news about the ability to use technology to inform the culture and learning of an institution.

Pages