Feature

Finance at American Public University System

Taming Tuition

One of the most sought-after nonsalary compensation items offered by higher education is full or partial tuition benefits for employees and their families. Free and reduced-cost degrees go a long way toward easing the impact of nonprofit salaries.

American Public University System (W.Va.) offers varying levels of such tuition benefits based on employee status. But the institution’s formerly manual registration process was ill-equipped to distinguish between different registration types, creating problems when it came to reporting, scholarship applications, and payment.

College of Arts & Sciences Hobson Academic Services Center at The University of Oklahoma

Flood to Flow

Central Oklahoma sits snugly in Tornado Alley, but it was a flood, not a twister, that shocked officials at The University of Oklahoma into the realization that student advising records were one natural disaster away from disappearing forever.

Library and Information Services at Carthage College

Centralizing Help Requests

The Library and Information Services (LIS) department at Carthage College (Wis.) has provided support services to the campus community since 2001. Part library information desk, part IT and media help desk, LIS’ 22 staff members answer nearly 10,000 questions a year, ranging from where to find a book to figuring out why a student’s email account suddenly stopped working or helping a faculty member put a course online.

UBTech: Technology changes everything

Our conference explored new tech challenges and opportunities facing key areas of campus administration

Vanishing boundaries, emerging opportunities. That was the overarching theme in Orlando this June as approximately 1,000 attendees gathered at the Walt Disney World Swan and Dolphin resort for learning, networking, and fun. Some traveled far to UBTech 2013—with attendees from Brisbane, Australia; London; and Rio de Janeiro—and others came in from a few dozen colleges and universities in Florida.

Finance at American Public University System

Running Refunds

Ask any taxpayer who impatiently begins checking the mailbox within days of filing an income tax return: People may wait until the last minute to pay a bill, but when owed a refund, they want it as quickly as possible.

And so the manual refund process at American Public University System (W.Va.) was problematic. Financial aid refunds at the fully online school took up to 10 days to process; nonfinancial aid refunds could take up to twice that time. And that was with staff members who did nothing but process refunds full time.

Colleges collaborate on efforts to stay in compliance with Clery Act

Clery Center for Security On Campus launched the year-long learning program for 34 Pennsylvania institutions

Where can administrators go for ideas and answers to questions about Clery Act compliance? Soon, it may be easier to learn what peers are up to in this area. On July 1, the Clery Center for Security On Campus launched the new year-long Collaborative Learning Program. Representatives from 34 Pennsylvania institutions can learn about Clery together and self-assess their compliance efforts, says Alison Kiss, executive director for the Clery Center.

Taking control of Clery Act compliance

Best practices in campus crime reporting

This May, the news broke that Yale University had been fined $165,000 by the U.S. Department of Education for Clery Act violations. The charges against Yale are considered significant and serious: failure to report four instances of forcible sex offenses occurring between 2001 and 2002.

Colleges customizing campus admissions tours for students

Tailoring admissions tours with CRM technology for recruitment success

Imagine arriving on campus as a prospective student, being greeted by name by the security guard at the gate, pulling into a parking spot with your name on it, and then seeing your name featured prominently on signage in the admissions office. There you meet up with a student tour guide from your hometown who is studying just what you think you’ll study.

That scenario is a reality at Lynn University (Fla.), which gives new meaning to the “where everybody knows your name” sort of welcome.

Colleges seek sustainable sources for green building

Wider availability and greater affordability of green building materials are a result of greater demand

Campus construction roundup: See stories of budgets behind new buildings

Take a look at funding and budgeting snapshots of seven campus construction projects completed between last summer and this summer

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