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AS TECHNOLOGY ADVANCES DRIVE MORE educational opportunities and administration efficiencies, VoIP is high on the list of strategies that have sparked more than interest in the past few years. Many IHEs have ventured down the VoIP trail, from a small pilot-level approach to a full-scale rollout that reaches every room on campus and beyond.

WHEN OFFICIALS AT HARRISBURG UNIVERSITY of Science and Technology (Pa.) commissioned an economic impact study in 2001, they admit that at the time there wasn't much impact to report.

AT EASE IN THE PUBLIC SPOTLIGHT? CHECK. ADEPT AT RAISING funds? Got it. Comfortable with politics? Uh-huh. Able to build relationships with trustees? Yep.


THE MOOD WAS BUOYANT IN ANAHEIM AT the fourth annual EduComm conference in June. During a three-day program, attendees were eager to pick up the latest tips and techniques to take back to their campuses, as well as get a peek at the newest products from A/V and IT vendors.

DESPITE THE CHALLENGES OF SECURITY, user education, and redundant records, a database can be a beautiful thing-not only in tracking prospective students through school until they become alumni, but also in streamlining processes, keeping tabs on financial goals, reducing repetitive data entry, and automating billing.

SOMETIMES LESS IS MORE. That's the case with learning management systems. At first glance, mergers and acquisitions have led to fewer competitors in the LMS market. But a closer look reveals that established systems are now accompanied by a range of emerging LMS solutions.

WITH EVERY DECADE THAT GOES BY, THERE seems to be a handful of employee benefits that either dominate the human resource scene or become the latest topics of debate.

In the 1970s, HMOs made their debut, along with individual retirement accounts. In the 1980s, employee assistance programs began helping people with personal issues that could affect their job performance. In the 1990s, health and wellness programs took off , featuring everything from weight control classes to walking programs featuring podcasts that identify native plants.