Feature

Changing Student Demographics

A Model for Other Nations

Barriers Falling

The higher education world has been talking about breaking down silos for years. SCUP-42 put integration on display.

SANDRA STARKE STOOD AT THE FRONT OF A small conference room in Chicago and appealed for consideration from a room full of student services, admissions, and finance administrators. She asked not for consideration of her, but for consideration of each other.

What is this thing called CRM?

You've probably heard the term, but surprisingly few know what constituent relationship management really means and what it can do for your institution.

CHIEF INFORMATION Officers Speak Out

Five experienced CIOs discuss security, staffing, and how they respond to changing technology on campus.

Una Fuerza to Reckon With

For the past 15 years, Hispanic-Serving Institutions around the country have been facing the challenges, and fulfilling the educational promise, of the growing numbers of Latino students.

LAST JANUARY KRISTA RODIN ARRIVED AS THE campus executive officer at Northern Arizona University Yuma with a major problem to solve. "Nothing was in place to serve Hispanic students," she says, even though they comprised 57 percent of the student body. "We needed to build programs helpful to them, and importing the curriculum from Flagstaff (the principal NAU campus) without modifications was not working."

Summer Conference Report

July is conference month for higher education professionals. Here are highlights from two of them.

Training Your Staff to Protect SIS Data

No matter how robust your firewall, trained faculty and staff are your first line of defense against system breaches.

Going VoIP

IHEs are at different points when it comes to VoIP, but many see the same benefits, and face the same challenges.

AS TECHNOLOGY ADVANCES DRIVE MORE educational opportunities and administration efficiencies, VoIP is high on the list of strategies that have sparked more than interest in the past few years. Many IHEs have ventured down the VoIP trail, from a small pilot-level approach to a full-scale rollout that reaches every room on campus and beyond.

Making an Impact

From promoting goodwill to helping win grants, economic impact studies do more than just report the bottom line.

WHEN OFFICIALS AT HARRISBURG UNIVERSITY of Science and Technology (Pa.) commissioned an economic impact study in 2001, they admit that at the time there wasn't much impact to report.

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