SANDRA STARKE STOOD AT THE FRONT OF A small conference room in Chicago and appealed for consideration from a room full of student services, admissions, and finance administrators. She asked not for consideration of her, but for consideration of each other.
LAST JANUARY KRISTA RODIN ARRIVED AS THE campus executive officer at Northern Arizona University Yuma with a major problem to solve. "Nothing was in place to serve Hispanic students," she says, even though they comprised 57 percent of the student body. "We needed to build programs helpful to them, and importing the curriculum from Flagstaff (the principal NAU campus) without modifications was not working."
AS TECHNOLOGY ADVANCES DRIVE MORE educational opportunities and administration efficiencies, VoIP is high on the list of strategies that have sparked more than interest in the past few years. Many IHEs have ventured down the VoIP trail, from a small pilot-level approach to a full-scale rollout that reaches every room on campus and beyond.