Feature

Division of Information Technology Services, NorthWest Arkansas Community College

For Keeps

New students understandably want to get going in their studies as soon as possible. So as soon as a new student’s data was recorded in SunGard Banner, its ERP system, NorthWest Arkansas Community College issued a temporary password providing access to an online portal with class information, registration capabilities, and so on.

Models of Efficiency Spring 2012 Honorees

Record Numbers Respond to Efficiency Challenge

As the University Business editorial team began judging the entries for this first round of the Models of Efficiency program’s third year, a few things became clear. One is that, with so much practice, we are becoming all the more efficient in spotting the great efficiency success stories.

ERP in the Ethers

Cloud computing is gaining acceptance, but is it core ready?

Acceptance of cloud computing—the practice of storing data in off-site servers rather than on campus—has been growing by leaps and bounds, at least in some areas. “It’s growing in the areas easier to rip and replace, such as CRM,” says Stan Swete, chief technology officer at Workday, which offers HR and Payroll systems through software as a service (SaaS).

Digital Treasures

Monetizing digital assets translates to revenue potential, but an institution’s leaders must weigh the challenges and risks of charging for access to captured audio, video, and images.

Alternative revenue streams are increasingly attractive to higher education leaders struggling to live in the new budgetary normal triggered by the recession. Monetizing assets such as audio, video, and images an institution already has or is continually generating through digital asset management (DAM) can be tantalizing to those managing a school’s coffers. But in the academic environment, can officials look beyond the perception that for-profit endeavors cheapen a school’s reputation? 

Scoring Big With New Football Teams

In an era when many schools are dropping team sports, a growing number are bucking the trend by taking to the gridiron.

The University of Texas at San Antonio campus is dominated by modern cream-colored buildings with dark red tile roofs and acres of parking lots, testimony to 40 years of serving largely as a commuter school for students from the surrounding area.

5 Things Administrators Must Know About E-Commerce Now

Campus e-commerce sites actually have a marketing edge over retailers’ online stores, but only if departments and IT pay attention to the back end.

When it comes to e-commerce, anything retail can do, college campuses can do, too—and probably better, experts say. That explains in large part why the lone bookstore URLs many colleges and universities began with have blossomed into hundreds of online money opportunities ranging from student fees to concert and athletic tickets, from parking permits to alumni donations.

There's an App for That

Answers to common questions about getting started with institutional apps

Social networking, online banking, entertainment... There’s an app for that—and for everything else you can think of. When it comes to higher ed, there’s an app for that, too. From behind-the-scenes mobile CRM apps to in-your-face athletic program apps, campus administrators are developing ways to make students’, administrators’, and faculty members’ lives a bit easier (or just more fun).

A Home[page] for All

5 tips to ease website redesigns

An institutional website is not only often the first contact a prospective student has with a college or university but also a constant landing point for current students, faculty, and staff. “We looked at trends and research and realized that the website is very important to recruiting,” says Beverly Golden, director of marketing and communications at The University of Texas at Tyler. “It might be the first thing people see about your institution.”

Choosing Telepresence

When and how to take the plunge

Imagine being a student in a class listening to your professor as she writes on a whiteboard at the front of the room. She asks a question and you faintly hear a voice, but you can’t see who it came from or understand what was said—because you’re sitting at your desk participating in class through your webcam.

Printer Purchase Pointers

Features to find and practices to protect the investment

Although printer purchases aren’t an everyday occurrence on campuses—or at least the procurement office hopes not—when it’s time to buy new printers, department and purchasing leaders can look to features in new models that can save time and money. By staying abreast of available features, tweaking replacement planning with new strategies, preserving printer life, and increasing productivity, institutions can turn printing into a fast, efficient, cost-effective service.

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