Feature

Information Technology Services at NorthWest Arkansas Community College

Apples to Apples
Four different programs were being used for end-of-course evaluations, and the disparate system was inconsistent and slow. The college purchased an online system with automatic emails delivering a personalized URL specifically for the class taken. The pilot achieved a savings of more than $17,000.

NMU Foundation, Administrative Information Technology at Northern Michigan University

Apply Within
NMU's Foundation Scholarship application and selection process was inefficient and labor intensive. A web application was designed that matched selection criteria to the student's academic and biographical profile. The new system reduced data entry, paper, timing, and labor costs, while increasing data accuracy and providing more information to selection committees.

Financial Aid Office at Dallas County Community College District

Paperless Verification
Financial aid verification was a cumbersome, paper-intensive project that took 6-8 weeks and was prone to errors. With an automated verification solution, DCCCD shaved weeks off the schedule, reduced and realigned staff resources, and even retained some at-risk students.

Security: Show and Tell?

Certain security measures should be visible, but for others, it’s better when they’re less obvious or even hidden. Here’s some perspective on which the campus community should spot—and which they’d better not.

In an era when higher education leaders are more mindful than ever of potential threats to the safety of those living, learning, and working on campus, security planning has reached new levels of complexity. Few would argue that at least some security measures should be highly visible to the campus community. Just as in society at large (think of the police cruiser parked in the median of a busy highway), the right level of visibility can prevent campus crime or violence.

Posting A Threat

Recognizing and responding to threats of violence made via social media

In the wake of the Colorado movie theater shooting and noting the social media clues that appeared beforehand, college and university leaders are taking threats of violence posted to social media very seriously.

Case in point: Kent State University (Ohio) charged 19-year-old student William Koberna with a felony charge of inducing panic and a misdemeanor charge of aggravated menacing for tweeting, “I’m shooting up your school ASAP” and threats to the college president. Koberna’s tweets came five days after the Colorado massacre.

Inside Look: Residence Halls

Expectations and innovations for students' home away from home

With any campus building, what’s on the inside counts just as much—and probably more—than what’s on the outside. This is especially true with residence halls, which must include a balance of private and shared spaces. “The buildings need to promote interaction among students to encourage peer-to-peer learning in support of the institution’s academic mission,” says Jackson Kane, an associate and housing specialist at Lord, Aeck & Sargent. That’s no small order.

Beyond the Technology Transfer Office

Successful business incubation at universities is about much more than a capable technology transfer office (TTO) and strong commercialization policies. New businesses are born at universities because faculty and students have the freedom to develop innovative ideas and pursue new lines of inquiry. To emerge from the university successfully, these pioneering ideas must be accompanied by prototype development, market research, commercialization strategy, and effective fundraising.

Venue 365

Multiuse facilities let campuses do more: around the clock and with less space and money

Prior to 2011, the sports and events facilities at the University of Mary Washington (Va.) were nothing to write home about. The university’s Dodd Auditorium had a capacity of 1,300 for concerts and other special events, and the Woodard Campus Center gymnasium, which was built in the 1950s, could only seat 500 and couldn’t be used for anything but sporting events.

CRM Grows Up

Reaching beyond admissions to cover the entire lifecycle

In its infancy, constituent relationship management technology was confined to the admissions and development offices. Campus administrators realized the system was a great way to communicate with prospective students and potential donors, but didn’t realize it would play well with other departments on campus. With a little more maturity, CRM made its way to the alumni relations office, a natural progression from development office technology.

Not Your Parents' Campus Store

Economic realities and innovative merchandising are transforming the traditional campus bookstore.

At the River Store in Ft. Pierce, Fla., it’s hard to miss the course textbooks stacked along multilevel, metal shelves, as well as the array of insignia T-shirts, sweatpants, hoodies, and caps bearing the Indian River State College logo and nickname, the Pioneers. These offerings have long been what generations of students, faculty, and alumni have come to expect at many of the almost 4,500 college stores across the country.

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