Feature

Division of Human Resources Employment Department at Miami Dade College

Video Recruiting

Despite a freeze introduced three years ago on full-time hiring, which was necessitated by statewide funding cuts to higher education, Miami Dade College still regularly hires part-time workers to fill support roles.

Its eight campuses have 6,200 employees, and at any given time there are between 300 and 700 openings, shares Iliana Castillo-Frick, vice provost of human resources. Available jobs comprise noninstructional jobs—including clerical, facilities, public safety, administration, and supervisory roles—as well as adjunct professor jobs on the instructional side.

Registration and Records Office at University of Wisconsin-Stout

Under Their Noses

The piece of paper. That’s what students are shooting for—a diploma, the tangible proof that they’ve met all requirements, completed the courses they had to complete, and graduated.

Who wants to wait for that?

University of Wisconsin-Stout graduates didn’t have any choice.

Registration and Records Office at University of Wisconsin-Stout

Record Time

For newly minted alumni poised to land their first job or continue their studies in grad school, few items are more important than the transcript. Proof that the work was done, the grade earned, and the degree awarded, the transcript serves as the institution’s stamp of approval.

Admissions Department & Administrative Computer Services at Johnson County Community College

Coordinated Communications

Historically, all 26,000 annual applicants to Johnson County Community College (Kan.) received up to three printed communiqués regarding their admissions status. While more information is usually better, the problem with JCCC’s process was that pieces of communication were not sent in chronological order. This created confusion for students.

College Television at Miami Dade College

Online Marketing Alternative

Miami Dade College is the largest and most diverse higher ed institution in the U.S., serving a community as large as the state of Rhode Island. It has 175,000 students and offers more than 300 academic degree programs. Despite its large student body, MDC could serve even more students, so it spends thousands of dollars each year on marketing via the web, radio, and newspaper to attract new applicants.

Enterprise Applications at Creighton University

Under the Hood

Freshman move-in day: It’s hot, you’re hauling boxes into your room, you hope you have a good roommate, you’re worried about your class schedule, you need to get to the bookstore to stock up on required reading, and on and on and on. About the last thing you want to do is stand in line to register your car with public safety.

Accounts Payable Department at Loyola University Chicago

The Check's in the Mail

You’d be hard-pressed to find a more paper-laden function than accounts payable. Receipts, invoices, check requests, purchase orders, contracts, and more keep A/P personnel knee-deep in forms and documentation.

Loyola University Chicago’s accounts payable staff processes about 50,000 transactions among its three campuses annually—and 80 percent of them involved hard-copy documents. In many cases, A/P was not the final stop on the trail for this paperwork, and lost items were common, leading to processing delays and dissatisfaction among stakeholders.

Admissions Officers Speak Out

Realities and ambitions in recruitment and outreach

Spring means warmer temperatures and longer days, offers of admission flying to mailboxes and inboxes across the land, and acceptances coming back. We peeked behind the admissions curtain and connected with four top administrators at a range of institutions—small and large, public and private, West Coast to East Coast, and in between—to learn more about what is changing in their world.

Sound Mind, Sound Student Body

Challenges and strategies for managing the growing mental health crisis on college and university campuses

Before entering college, Nicole, a junior at a small liberal arts college in New England, had been getting treatment for anorexia for two years. Finding a college with adequate mental health services was one of her biggest concerns, so she was relieved when the director of counseling services at the college she selected promised her a full treatment, complete with a weekly dietician meeting and regular sessions with a psychiatrist and a therapist.

The Tumultuous Presidency

A rash of high-profile firings offers some lessons in starting out

The Universities of Oregon, Illinois, and Virginia have plenty in common. They all rate as leading research institutions, boast a high-achieving graduate and undergraduate student body, and field formidable athletic teams that compete regularly for national championships.

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