Feature

How collaboration will affect the future of IT

Curriculum and IT will merge, experts say

Within the next few years, as the ROI of collaboration becomes increasingly known, expect cross-departmental teamwork to be integral to the way all IT projects are handled, says Kamalika Sandell, associate CIO of American University. “There will be fewer boundaries in IT, and that will allow input to happen fluidly throughout the regular course of doing business,” she notes.

Simeon Ananou, CIO of Salisbury University in Maryland, sees a future higher ed model where IT and curriculum are integrated.

5 ways to manage college visitors

Strategies for keeping the campus secure while maintaining a community feel

As violent crime has steadily increased on college campuses in the last three decades, institutional leaders have reacted by creating more stringent policies to restrict visitors from entering their academic, administrative and residential buildings.

How safe are your digital documents?

Electronic document management systems make it easier to comply with digital content regulations, but complacency can threaten effectiveness

Around 4,000 boxes of paper records fill the shelves in Central New Mexico Community College’s storage area. And many of these boxes—those containing employee personnel files, for example—must remain in storage for up to 55 years before they can be destroyed.

It’s a big reason why CNMCC has embraced electronic records management, says Rebecca Turner, records and property control manager for the Albuquerque college.

Inside Look: Science centers

Under the microscope: Dissecting the new science center

Of all the new ideas bubbling to the surface in building state-of-the-art science centers, the one theme that was constant across all Inside Look submissions was creating spaces that foster collaboration—both among students and teachers within a specific science, as well as across all science disciplines. One school even calls its science center a “collaboratory.”

Document management strategies to live by—and pitfalls to avoid

Providers share thoughts on what higher ed isn’t paying enough attention to when it comes to electronic documents

Despite the benefits of electronic document management systems, college and university compliance efforts can be undermined by faulty management.

Providers were asked to share their thoughts on what higher ed institutions aren’t paying enough attention to when it comes to compliance and electronic documents/records management. Here’s what they told us:

Reducing campus crime through visitor management programs

Colleges see results after tightening security measures

One way to determine if a visitor management program is successful is to measure whether it has reduced crime on campus.

Since the University of Southern California in 2012 enclosed its campus with fencing and shut down access to visitors each night, the number of thefts occurring between 9 p.m. and 6 a.m. has dropped by nearly 50 percent, says David Carlisle, deputy chief at the university’s Department of Public Safety.

Exploring help desk outsourcing as 24/7-support option

Colleges and universities of every size looking to alleviate internal IT staff of “level one” support calls

The IT department at Widener University in Chester, Pa., was at a crisis point. Unexpected IT staff turnover and high demand for more technology resources intersected, leaving the university grappling with how to provide help desk support. The school had walk-in centers that were open into the evenings, but overall, coverage wasn’t keeping up with demand.

High schoolers in college

Inside the growing movement to enroll high school students in college courses

In the fall of 2012, Connecticut neighbors Fairfield University, University of Bridgeport and Housatonic Community College launched a dual-enrollment program, which initially served 78 high school students. From Bridgeport Public Schools, the students got a chance to take college-level courses for simultaneous high school and college credit.

Standards for successful dual enrollment initiatives

To gain NACEP certification, a college or university has to adhere to more than a dozen standards

The National Alliance of Concurrent Enrollment Partnerships (NACEP) defines concurrent enrollment—a subset of the dual-enrollment approach—as providing college-credit-bearing courses taught to high school students exclusively by college-approved high school teachers.

The NACEP program also requires that high school teachers and college faculty collaborate on aligning the secondary and postsecondary curriculums.

The growing CRM footprint

Deploying constituent relationship management systems across the enterprise

Vanderbilt University’s medical school is among the best in the country, but its officials still wanted to create awareness of it with prospective students—those who are only in high school.

The undergraduate admissions office had deployed a constituent relationship management (CRM) system, but university officials knew from the outset that the system could be used across campus to share information and target students for specialized programs.

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