You are here

Custom Publishing

At Southeastern University, a persistent problem facing the mathematics department was many students were not able to purchase all required course materials by the first day of class. Many students had to wait until they had the money to purchase their textbooks. As a result, it was difficult for professors to start teaching and for students to begin learning. Some students would not acquire the correct materials until a few weeks into classes, at which point they were so far behind they would drop the class.

Like any large community college, Blinn College in Texas processes and tracks thousands of student bills each semester. With over 19,300 registered students spread over 4 campuses, Blinn takes in tens of millions of dollars in tuition payments every year. “With so many students, billing get complicated,” says Jeff Cermin, executive director of business services at Blinn. To improve the billing process, since 2002 Blinn has partnered with Nelnet Business Solutions to offer e-payment options to its students.

Baker College is the largest independent not-for-profit college in Michigan and one of the ten largest private colleges in the country, with over 28,000 students across nine campuses, multiple extension campuses and an online program, including its flagship campus in Flint. Managing institutional data and IT systems at such a large college could be challenging in even the best situation, but until 2013, the college was using a cumbersome system developed in-house, which made things even more difficult.

Gonzaga University is a private Jesuit institution with 7,400 students in Spokane, Washington. From club events to games played by its renowned men’s and women’s basketball teams, there is always something happening on campus. However, until eight years ago there was no secure, hosted environment where students, staff and visitors could purchase tickets to these events with a credit or debit card.

The Lake Erie College of Osteopathic Medicine (LECOM) has launched a proactive approach to three pressing issues facing students, and they’re ready to share their strategy. When one exceptional LECOM student was lost too soon due to a cancer diagnosis, administrators recognized that there was a set of needs their students have that were not being met.

Online education is an increasingly common strategy for growing enrollment, improving retention and expanding course offerings to students outside of the traditional on-campus setting. However, an important but often overlooked consideration of any online strategy needs to be the “customer experience” for online students, beginning at the potential-student stage and continuing post-graduation.

Committed to being a true partner to colleges and universities by supporting student success, Barnes & Noble College recently partnered with Why Millennials Matter to launch a national study on the state of student career preparation and student perceptions about careers after college. In this web seminar, originally broadcast on October 23, 2014, attendees learned the key findings from the survey related to the career preparation roadmap, the skills that today’s employers are looking for, and how schools can help their students build these skills needed for success.

Back in 1991, St. Cloud State University in Minnesota had only three classrooms outfitted with projectors. Now the 16,000-student university has built nearly 200 “smart classrooms” with projectors hooked up to laptops at instructor workstations. The vast majority of those projectors are Sony models. “Sony makes a wide range of workhorse projectors,” says Kelly Larson, electronic classroom specialist at St. Cloud. “They are at the right price point for us, and quite easy and quick to set up.”

The University of South Florida is one of the largest public universities in the nation, supporting more than 47,000 students across three separately accredited institutions. Its heritage of innovation means making the right technology available for students, professors and administrators, no matter where they are or when they need it. “Originally we provided thousands of desktops in computer labs across the university to give students access to the computing resources they needed for their classes,” says Craig Woolley, assistant vice president of IT support services for the university.

Addressing the technology needs of today’s students is becoming increasingly challenging, as students expect to have mobile access to any and all learning resources, anytime and anywhere, from any device. These challenges require new IT strategies for institutions; IT managers across campus need to work together with other administrators to address common problems, save money, build relationships and create value for the university.