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Innovative institutions enhance teaching, learning and support with technology

At higher education institutions around the world, the innovative use of technology is enhancing the way faculty teach and students learn, reducing support costs and increasing energy efficiency. This past year alone, Temple University in Philadelphia has made seeking tech support in a smart classroom as easy as pushing a button on a control panel. Texas A&M University created a standard user interface for all classrooms, conference rooms, and auditoriums. The University of Ottawa in Ontario, Canada, created more interactive learning spaces for tech-savvy students and teachers.

Staying safe “out there”

University and college police departments work hard to maintain security and safety; Laserfiche ECM technology provides the right tool to make the job easier.

University and college police departments may operate in a smaller arena than most city law enforcement agencies, but their need for accurate and up-to-date intelligence is no different, nor are the challenges they face when trying to manage this through a paper-based system. ECM can help alleviate the problem.

Arresting the paper flow

The UCF Police Department has gone from old-school to high-tech, moving records management from paper to digital, and instilling consistency, security, and order.

The University of Central Florida (UCF) Police Department, located on the university’s main campus in Orlando, has 61 sworn and 36 civilian personnel tasked with maintaining campus safety and security. It’s Carla Markx’s job to manage all the records, reports, and evidence flowing through the department. Markx, coordinator, statistical research, records/property & evidence manager for the department, doesn’t tackle this chore alone. She’s assisted by four employees in the Records Division and one in the Property and Evidence Division.

University of Oklahoma to headline free webinar on June 27th

Learn from an educator and an administrator how ECM tools have enabled the University of Oklahoma protect valuable records from disaster.

It was a near-miss, potential disaster that galvanized the College of Arts & Sciences at the University of Oklahoma (OU) into taking action, says Dr. Rhonda Dean-Kyncl, assistant dean for college academic services. Her office staff is responsible for safely handling the entire academic histories of more than 8,000 students.

Keeping the disaster out of disaster recovery

ECM technology provides institutions of higher education with the ability to get back on their feet fast, mitigating the wallop a disaster can deliver.

Tornados in Oklahoma and Texas. Wild fires in California and Colorado. Hurricanes in Louisiana and tropical storms along the upper East Coast. Not only do these disasters exert a terrible toll on people and on their personal lives, but they also wreak havoc on all manner and sizes of businesses, institutions of higher education among them.

Business continuity planning for higher education

An effective business continuity plan must be based on both a sound knowledge of your institution’s culture and structure, as well as on well-defined policies and procedures that make the plan a part of your daily operations, rather than something that is referred to only in case of emergency.

An effective business continuity plan must be based on both a sound knowledge of your institution’s culture and structure, as well as on well-defined policies and procedures that make the plan a part of your daily operations, rather than something that is referred to only in case of emergency.

Having it Your Way

Transparent records management allows users to easily organize and access documents in the ways they’re used to, facilitating information-sharing and enabling departments to function more efficiently.

In this environment of ever-tightening budgets, staff reductions, and increased workloads, it’s more essential than ever for knowledge workers to gain efficiencies, doing their jobs faster but without sacrificing quality and accuracy. As burdensome as this sounds given the restraints on resources that impede these objectives, increasing productivity is entirely within reach. Transparent records management technology offers just this sort of opportunity.

Taking the Physical Out of Information-Sharing

For staff in the USC Contracts and Grants department, Laserfiche has transformed the collaborative process from effort-filled to effortless.

The USC Contracts and Grants department was struggling to maintain efficiencies in the face of a paper flow situation that threatened to engulf them. Exacerbating the problem was that to facilitate agreements and arrive at resolutions, a great deal of interaction and information-sharing with other campus entities was required.

Barrier-Free and Efficient

Departments across campus must share information, a need not always easily, quickly, or securely achieved; Laserfiche Workflow technology breaks down the barriers inhibiting information-sharing.

If the various departments on campus were entirely self-contained, never having to share information with, or seek it out from, other departments, then a paper-based, hardcopy system might not be so unwieldy. But as anyone in education will tell you, no department is an island. Instead, there’s a massive amount of back and forth; a reality that a paper-based system is increasingly ill-suited for, says Linda Ding, education program strategist for Laserfiche.

Reinventing the Student Services Experience

By outsourcing administrative customer queries, staff time can be better spent and student needs can be better met

As students’ expectations for service increase, so does the pressure on an institution to keep enrollment numbers up. The administrative team at Ivy Tech Community College in Indiana decided that to keep retention at a high level, it was necessary to provide a seamless, personalized customer service experience to its more than 200,000 enrolled and prospective students.

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