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Business continuity planning for higher education

An effective business continuity plan must be based on both a sound knowledge of your institution’s culture and structure, as well as on well-defined policies and procedures that make the plan a part of your daily operations, rather than something that is referred to only in case of emergency.
An effective business continuity plan must be based on both a sound knowledge of your institution’s culture and structure, as well as on well-defined policies and procedures that make the plan a part of your daily operations, rather than something that is referred to only in case of emergency.

Having it Your Way

Transparent records management allows users to easily organize and access documents in the ways they’re used to, facilitating information-sharing and enabling departments to function more efficiently.

In this environment of ever-tightening budgets, staff reductions, and increased workloads, it’s more essential than ever for knowledge workers to gain efficiencies, doing their jobs faster but without sacrificing quality and accuracy. As burdensome as this sounds given the restraints on resources that impede these objectives, increasing productivity is entirely within reach. Transparent records management technology offers just this sort of opportunity.

Taking the Physical Out of Information-Sharing

For staff in the USC Contracts and Grants department, Laserfiche has transformed the collaborative process from effort-filled to effortless.

The USC Contracts and Grants department was struggling to maintain efficiencies in the face of a paper flow situation that threatened to engulf them. Exacerbating the problem was that to facilitate agreements and arrive at resolutions, a great deal of interaction and information-sharing with other campus entities was required.

Barrier-Free and Efficient

Departments across campus must share information, a need not always easily, quickly, or securely achieved; Laserfiche Workflow technology breaks down the barriers inhibiting information-sharing.

If the various departments on campus were entirely self-contained, never having to share information with, or seek it out from, other departments, then a paper-based, hardcopy system might not be so unwieldy. But as anyone in education will tell you, no department is an island. Instead, there’s a massive amount of back and forth; a reality that a paper-based system is increasingly ill-suited for, says Linda Ding, education program strategist for Laserfiche.

Reinventing the Student Services Experience

By outsourcing administrative customer queries, staff time can be better spent and student needs can be better met

As students’ expectations for service increase, so does the pressure on an institution to keep enrollment numbers up. The administrative team at Ivy Tech Community College in Indiana decided that to keep retention at a high level, it was necessary to provide a seamless, personalized customer service experience to its more than 200,000 enrolled and prospective students.

Automate Innovation Series: Automate Sustainability

By employing consolidated technology management hardware and software, money can be saved and sustainability maximized

Automating aspects of technology management can aid colleges and universities in multiple ways, from increased student and professor satisfaction to reduced energy usage and costs. In addition to these benefits, with its resource management software, Texas A&M University has achieved a reduced IT staff size and more effective troubleshooting. This web seminar, originally broadcast on February 27, 2013, addressed the benefits of resource management software, including those realized through automation.

Debit Card Alternative to Payroll Checks

Reduce organizational costs and achieve 100 percent e-payment by offering a paycard-based payroll option

For the millions of unbanked employees in the U.S. and their employers, receiving wages via paper paychecks can be costly in time and money. Implementing a paycard system can bring your institution up to 100 percent e-payment, eliminating the messy administrative processes that come with cutting checks. This web seminar, originally broadcast on February 19, 2013, covered how paycards work, the reasons why paycard systems work for all employees, and the benefits of partnering with a paycard vendor.

Using NFC to replace campus one-cards with smartphones

Eliminate unnecessary labor hours, administrative costs, and lost credentials by employing NFC-enabled smartphones for campus access

When a college or university engages near field communication (NFC), it gains the ability to install all campus access capabilities onto a student’s smartphone. Not only is student ease of use gained, but the operational and financial efforts necessary for keeping up with a card credential system are eliminated. This web seminar, originally broadcast on November 15, 2012, addressed the future of NFC in higher ed, the user and institutional benefits to switching over, as well as how Villanova University successfully piloted an NFC program of their own.

Driving Global Recruitment with Advanced CRM

By employing a flexible, configurable CRM system, university administrators can better manage employees and maximize recruitment potential

With the goal of attracting high numbers of international students, Arizona State University needed a solution to interest prospective students on multiple levels. With Campus Management’s Talisma CRM system, ASU was able to transform its admissions and marketing processes by streamlining and automating certain communications. In this web seminar, originally presented on January 17, 2013, an administrator from ASU described how the institution optimized recruiter productivity, as well as maximized student engagement through the utilization of multiple communications channels.

A Logical Launching Pad

Taking Enterprise Content Management (ECM) campus-wide is essential to achieving greater efficiencies; success is best assured if this effort starts with AP.
In the push to achieve greater efficiencies, institutions of higher learning are looking at ways to standardize business practices and bring greater uniformity to departments across the campus. Increasingly, they’re relying on ECM tools to achieve this objective, an effort that typically starts with Accounts Payable (AP), says Linda Ding, education program strategist for Laserfiche.

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