When the University of Alberta recently decided to seek Information Technology Infrastructure Library certification, it did so with confidence. It knew it had an ace in the hole: Alcatel-Lucent’s VitalQIP DNS/DHCP IP Address Management solution.
The solution, which automates IP address management services across networks, positions Alberta well for certification in ITIL—information technology practices and policies that emphasize alignment of IT services with business objectives.
The academic advisors working at University of Oklahoma’s College of Arts & Sciences were operating behind the times. While the students were using technology in every aspect of their lives, the college’s academic services office—which handles more than 8,000 student records—was still hopelessly ensnared in a traditional paper system, says Rhonda Dean-Kyncl, assistant dean for academic services.
Mobile technology has certainly made life more convenient, allowing employees to work and stay connected from almost anywhere. At the same time, because these devices are so portable and are often used by accessing public wireless Internet, they’ve made life a little less secure.
As college and university administrators find themselves spending less time tethered to their desks—and consequently, to their desktop or laptop computers—they are increasingly relying upon mobile devices like iPads and iPhones to stay connected and ensure their work is moving forward. Consider:
College and university records administrators are increasingly under the gun to meet regulatory and compliance mandates pertaining to document retention and security. This would be no big deal if they just had to track and control a couple of documents (and if these documents were all pretty much the same) but of course, this is hardly the case.
Although the medical school’s old system of managing records with paper spreadsheets and custom databases was working fine, keeping things current did depend on programmer availability, says Monica Baccardax, IT project manager for the Faculty of Medicine at Dalhousie University Medical School, in Halifax, Nova Scotia, Canada. And even when all systems were “go,” staying on top of the paper flow was time-consuming.
Imagine the life of a university or college records manager or compliance officer. Facing an almost uncountable number of federal and state document management requirements that grow more complex by the day, they’re somehow expected to stay on top of these regulations, and to ensure that every document accurately adheres to them. Any failure to do so puts a university system at a high risk of being out of compliance.
10 college and university CIOs from a diverse group of institutions around the country joined University Business on July 17 for an online roundtable discussion about bring-your-own-device (BYOD) environments, data security in the mobile age, the biggest challenges they face, and what it takes to create the mobile campus.
Athens State University—like many institutions of higher education today—is grappling with the challenges of a growing segment of students who take classes online. In fact, 51 percent of the two-year school’s student body takes classes exclusively online. To best serve those students by providing them with the flexibility to view course content anytime, anywhere, Athens State uses Tegrity lecture capture. However, that’s not where Tegrity’s benefits end.
At Carroll University, retention is at the top of the priority list—and it’s a full-time job for the Director of Student Success. During this web seminar, top leaders at Carroll University discussed how they made retention a day-to-day priority and created a campus-wide culture of student success. They discussed Jenzabar’s customized retention technology platform and how it helped identify the unique factors that influence retention. Carroll University is located in Waukesha, Wisconsin, and has an undergraduate enrollment of 2,850 and a graduate enrollment of 450.