Colleges and universities across the country have realized that they can no longer rely on outdated, manual processes that hamper productivity and drive up costs. Changing the way staff works, however, is easier said than done.
Life has gotten a lot calmer recently for workers in the Contracts Administration department for the Texas A&M Health Science Center (HSC). At one time, pushing contracts through to completion demanded the skills and steely resolve of a private eye: it wasn’t easy figuring out where the contracts were, who had looked at them and which ones were approved.
"Ferris State saved between $40,000 and $60,000 after moving to online billing and payments. Plus, fewer employees are needed to process commerce transactions university-wide."
Whether paying tuition or sending a goody bag to a child cramming for finals, Ferris State University parents get it done with the click of a mouse.
The Michigan-based public university, which has about 14,500 students, uses TouchNet U.Commerce as its unified commerce framework to administer electronic payments and other business transactions with security and efficiency.
Suzanne J. Kallighan was determined to celebrate her 40th birthday without worrying about work. But before the University of Richmond associate bursar could head off on a planned cruise, she had to implement a new computerized accounting system.
"I wanted to be able to get on that boat with nothing hanging over my head," she said.
Because that new system was Nelnet Business Solutions' Commerce Manager, she succeeded.
"I had everybody up and running in less than a week."
That was three years ago. Operating Commerce Manager has gone smoothly ever since.
Avila University had a communications problem. Or rather, a communications coordination problem.
A flawed process prevented admissions representatives, coaches, department chairs and others from knowing what each had told prospective students. The confusion hindered administrators at the private Catholic school that prides itself on getting to know every single one of its 1,800 students.
The student center is the heart of any campus. It's so important that students at Clarkson University, a small private college in Potsdam, NY, voted an increase in their own fees to help pay to build one.
Clarkson, a nationally ranked research university, has 3,000 students in more than 50 degree programs. But despite its national reputation and dynamic student community, Clarkson did not have a student center.
Sometimes you don’t even know you need a solution until one presents itself. At least that’s how Tegrity Lecture Capture grew from a classroom product to a tool embedded in nearly every aspect of Lawson State Community College.
The college implemented Tegrity in 2005. With 60 percent of the Birmingham, AL, college’s students holding down full- or part-time work, the school hoped to increase engagement, improve its retention level and help working students with attendance issues, notes Academic Dean Sherri Davis.