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If the various departments on campus were entirely self-contained, never having to share information with, or seek it out from, other departments, then a paper-based, hardcopy system might not be so unwieldy. But as anyone in education will tell you, no department is an island. Instead, there’s a massive amount of back and forth; a reality that a paper-based system is increasingly ill-suited for, says Linda Ding, education program strategist for Laserfiche.

As students’ expectations for service increase, so does the pressure on an institution to keep enrollment numbers up. The administrative team at Ivy Tech Community College in Indiana decided that to keep retention at a high level, it was necessary to provide a seamless, personalized customer service experience to its more than 200,000 enrolled and prospective students.

Automating aspects of technology management can aid colleges and universities in multiple ways, from increased student and professor satisfaction to reduced energy usage and costs. In addition to these benefits, with its resource management software, Texas A&M University has achieved a reduced IT staff size and more effective troubleshooting. This web seminar, originally broadcast on February 27, 2013, addressed the benefits of resource management software, including those realized through automation.

For the millions of unbanked employees in the U.S. and their employers, receiving wages via paper paychecks can be costly in time and money. Implementing a paycard system can bring your institution up to 100 percent e-payment, eliminating the messy administrative processes that come with cutting checks. This web seminar, originally broadcast on February 19, 2013, covered how paycards work, the reasons why paycard systems work for all employees, and the benefits of partnering with a paycard vendor.

When a college or university engages near field communication (NFC), it gains the ability to install all campus access capabilities onto a student’s smartphone. Not only is student ease of use gained, but the operational and financial efforts necessary for keeping up with a card credential system are eliminated. This web seminar, originally broadcast on November 15, 2012, addressed the future of NFC in higher ed, the user and institutional benefits to switching over, as well as how Villanova University successfully piloted an NFC program of their own.

With the goal of attracting high numbers of international students, Arizona State University needed a solution to interest prospective students on multiple levels. With Campus Management’s Talisma CRM system, ASU was able to transform its admissions and marketing processes by streamlining and automating certain communications. In this web seminar, originally presented on January 17, 2013, an administrator from ASU described how the institution optimized recruiter productivity, as well as maximized student engagement through the utilization of multiple communications channels.

In the push to achieve greater efficiencies, institutions of higher learning are looking at ways to standardize business practices and bring greater uniformity to departments across the campus. Increasingly, they’re relying on ECM tools to achieve this objective, an effort that typically starts with Accounts Payable (AP), says Linda Ding, education program strategist for Laserfiche.

Lauri Reilly, accounts payable manager at the Chancellor’s Office for California State University (CSU), distinctly recalls the moment she fell in love—with Laserfiche, that is. One of the first tasks she tackled upon her arrival to the office four years ago was preparing 1099 forms for vendors. “In the past, reconciling differences between the 1099 and total payments to a vendor took forever,” she says. “It was just amazing to me that I could sit at my desk and actually see the images in Laserfiche, and make an immediate determination whether or not a particular invoice was reportable without having to get up and search through files.”

Every department on campus is shouldering a heavy workload, but few would argue that Accounts Payable (AP) staff are especially burdened. After all, AP is one of those critical business tasks that spans all departments—every purchase and every invoice is funneled through AP. When mistakes and discrepancies occur, reconciling paperwork can require a lot of detective work. An efficient AP system can help the department—and the institution as a whole—achieve efficiencies, reduce costs, and conserve resources.

Colleges and universities are steeped in tradition, both in culture and business practices. But when traditional processes inhibit growth, schools need to change without disturbing their traditions of brand awareness and academic excellence.