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A more hands-on approach to tuition payment plans

Nelnet combines technology and personalized support for its payment solutions

When it comes to collecting tuition, it usually doesn't pay to have your university's payment solution on autopilot.

There are many software tools available for scheduling and processing tuition payments. But what happens if a student adds a class unexpectedly, or is assessed additional or unexpected fees? Many software solutions can't adjust on the fly and school officials are the ones who end up spending extra time untangling the mess.

Improving retention and graduation rates with CRM software

A University Business Web Seminar Digest Originally presented February 17, 2011

The cost to enroll a student is averaging approximately $6,000 and this cost doubles with the replacement of every student lost. Due to the recent financial climate, most states are facing financial cutbacks, making student retention paramount. Top reasons for attrition include school preparedness, financial support, academic progress, dissatisfaction with support services, and social readiness. So how can we keep students on track for graduation?

Fast refunds for college students, with no overdraft fees

Nelnet is offering preloaded debit cards as an option for university tuition refunds
 

Tuition refunds require intense administrative attention at many colleges and universities. If a student receives financial aid after tuition has been paid, or if he or she drops a course early in the term, schools are obligated by federal law to issue refunds within 14 days.

Higher Education and the Mobile Platform Wars: Who's Winning?

Androids, iPhones, Blackberrys, Windows Phone 7: mobile devices continue to proliferate on campus as students demand a more consumer-like experience from their institutions. Where is higher education siding in the mobile platform wars? What are the results? What do students expect from you? And what are your options? Read on for the latest findings and some insight into your own mobile strategy.

Our annual surveys provide information on the landscape of ITIT and campus policies. In 2010 we added questions on going mobile. For the category "Mobile apps are an important part of campus plans," we got a very strong response. We see this as very much driven by student expectations - an expectation, if not an entitlement.

Take athletic events to the next level with state-of-the-art digital signage

A University Business Web Seminar Digest Originally presented Sept. 21, 2010

Whether your athletic program is big or small, success depends on building engagement and loyalty among fans. Sony's new ZIRIS digital signage solutions can boost your spectator experience significantly, as shown by the Miami Heat, which is using the system to excite fans the moment they enter American Airlines Arena. ZIRIS can create visually engaging video walls, open new sponsorship opportunities, simplify delivery of content through web-based controls, and increase revenue through the dynamic presentation of display advertising and concession information.

Retention program succeeds by linking early warning with supportive assistance

EBI's MAP-Works boosts student retention rates for Eastern Kentucky University

College recruitment is getting ever more competitive, so making sure students stay in school once they're enrolled is a smart move for any university.

A flexible plan that makes tuition payments easier to manage

At Kutztown University, Sallie Mae's tuition payment plan offers an alternative to large tuition payments

Not so long ago, Kutztown University found itself struggling to work out flexible tuition payment arrangements for strapped parents.

"It became so cumbersome that it was taking a staff member and a half just to monitor payment plans here," said Wendy Pursell, bursar of the Kutztown, Pa., school.

Lecture capture moves far beyond a basic class review tool

At University of Central Florida, Tegrity's system is enhancing teaching and learning
 

The University of Central Florida has championed distance learning since 1982, back when lectures were recorded on scratchy VHS and Beta tapes. The commuter college is the nation's third-largest university and is committed to transforming Florida from an economy tied to travel and tourism to one that's powered by high-tech.

A Tale of Two Refunds

Refund Solutions Should Be Simple for Everyone. Why Complicate Them for Students?

"It was the best of times, it was the worst of times; it was the age of wisdom, it was the age of foolishness.

Charles Dickens penned the opening lines of "A Tale of Two Cities" to describe French Revolutionary times, but they could easily apply to the modern world of student refunds. Or, more specifically, to two of the primary alternatives to paper checks.

One is simple, secure and smart. The other can be convoluted, controversial and painful for students.

A tech house call that can diagnose inefficiencies

Datatel's Action Planning service provides a road map for optimizing education software platforms and its free

Nearly a decade ago, Oklahoma City Community College installed state-of-the-art administrative system technology from Datatel that linked its student, finance, and human resources information systems together. It worked wonderfully - until staff turnover and training lapses diminished its utility.

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