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Identity management software streamlines campus IT for both end users and staff

Fischer Identity as a Service® improves service, efficiency, and security at Harvey Mudd College

For the students, staff, alumni, and others at Harvey Mudd College in Claremont, Calif., remembering multiple user IDs and passwords to log in to numerous applications was a cumbersome experience. Resetting the inevitably forgotten passwords was time-consuming and frustrating as the help desk was not open 24/7. The beginning of each semester, when many people make transitions, was always hard on IT staff.

Montana college students earning financial education online

Nonprofit organization uses Financial Avenue from Inceptia on multiple campuses

At colleges across Montana, the nonprofit Student Assistance Foundation (SAF) provides students with the knowledge and tools to pursue and fund their postsecondary education. Using proceeds from its student loan servicing business and from its own fundraising efforts, the Helena-based organization offers grants, scholarships, community outreach, counseling, and training on financial education.

Spartan College of Aeronautics and Technology: Keeping default rates down through clear communication

USA Funds Borrower Connect organizes borrower and loan information, helping financial aid staff focus on outreach

Maintaining frequent contact with student loan borrowers is a challenge at any institution, regardless of size. At the 725-student Spartan College of Aeronautics and Technology in Tulsa, Okla., the three-year cohort default rate was commonly between 25 and 27 percent. “Our rate was so high because we had no easy way to communicate electronically with our borrowers,” says Dean Riling, vice president of administration. “Our accounts system did not connect with student email addresses.”

Equipment maintenance management program exceeds university expectations for cost savings and service

E&I’s Specialty Underwriters contract delivers unsurpassed efficiencies and support

Founded in 1787, the University of Pittsburgh (Pitt) is one of the nation’s most prestigious public research institutions. Serving an enrollment of 18,427 full-time undergraduates, and 10,339 graduate students, it goes without saying that controlling costs is a top priority. “Our focus on savings is a big reason for our support of E&I’s programs,” said Mike Durica, Procurement Specialist at Pitt. “We try to use the Cooperative’s contracts whenever possible.”

Healthy, convenient campus dining options made easy at California State University, Northridge

Subway franchise brings benefits for students, faculty, and the institution

For the leadership of California State University, Northridge (CSUN), providing a wide variety of dining options has always been an important part of serving the campus community, which is located in the San Fernando Valley. With 38,000 students and more than 4,000 faculty and staff, the sheer size of the university could create a big enough challenge by itself, but the demographics of the community make selecting campus restaurants even more daunting.

Convenience and control built right into campus commerce management system

TouchNet raises the bar for service, efficiency at Dallas Baptist University

In an ever more complex and increasingly technical world, administrators and students appreciate simplicity and convenience more than ever. For the leadership of Dallas Baptist University, implementing a new campus commerce solution was an important part of making student services more convenient and efficient. Grey Hoff, assistant vice president for financial affairs at DBU, is committed to creating a campus commerce environment that helps students and parents make the most of their financial investment.

Hosted workforce management platform streamlines scheduling of student employees

ScheduleSource TeamWork 3.0 enables Northeastern University residence hall staff to keep posts covered with ease

Neither Boston winters, nor downed computers, nor disorganized coeds shall keep residence hall front desks from being manned at Northeastern University. That’s because ScheduleSource takes a lot of the work out of workforce management. Using the Teamwork 3.0 platform, a web-based workforce management application from ScheduleSource, Northeastern’s residence hall access control staff can digitally check their work schedule, or swap or pick up shifts from their computer or smartphone.

Helping to Secure the Mobile Campus

A campus BYOD environment makes protecting both personal and institutional applications and systems a challenge

A growing number of staff and students are using personal mobile devices to access institutional applications. To protect campus systems, university leaders must figure out how to maintain a separation between school and personal information on devices. This web seminar, originally presented on October 29, 2013, featured mobile industry experts who discussed the challenges and solutions around protecting university systems, including how university data can be isolated, mobile device management, and preserving user device choice.

The Changing Landscape of Student Refunds

New, easily accessible tuition refund options reduce fees for students

Along with minimal fees, students want a variety of options for receiving refunds from their higher ed institution. More stringent regulations and public scrutiny are also prompting institution leaders to look at the adequacy of their refund options. This web seminar, originally broadcast on October 10, 2013, addressed the long term trends that are changing the landscape of student refunds, and presenters discussed a new refund disbursement method available from Nelnet Business Solutions that benefits both students and institutions.

Preparing Your Campus for the Future of Academic Video

Academic video will soon become an integral part of the higher ed learning experience

“Generation C” is demanding video in all aspects of their lives, including in their learning experiences. Universities ought to harness the power of academic video not only to meet these expectations, but to realize the power of lecture capture, personalized education, and flipped classrooms. In this web seminar, broadcast on August 20, 2013 and hosted by Sonic Foundry vice president Sean Brown, JD Solomon of University Business presented some findings from a new white paper about how academic video is at a tipping point and what its future looks like.

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