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AMX room controls from Harman provide seamless administrative infrastructure at London university

Administrative flexibility and a seamless user experience were the simple AV system requirements desired by the IT team at London South Bank University. The institution, which serves 18,000 students and is located in the Southwark borough of London, is one of the city’s largest. With 290 classrooms, consistency in AV infrastructure is key for the educators and students who use the rooms, and for the IT staff that manage them.

“Our users are academics,” says Gavin Warnock, ICT infrastructure principle AV engineer at LSBU. “Some are not always comfortable using complex technology.”

DeeAnn Wenger, President, Nelnet Business Solutions

2015 closed with a flurry of developments for the payment technology industry that stand to impact campuses throughout 2016. Where should colleges and universities begin to make sure they’re ready for these changes?

Arizona university abandons obsolete phone system and upgrades to unified communications platform from Jive

Imagine being several years into a hardware-based, enterprise Voice over IP phone system installation and still in the first phase of the implementation process. That is exactly the troubling situation the University of Advancing Technology, located in Tempe, Arizona, found itself in spring 2015.

“The system was expensive, difficult to configure and had a clunky call manager user interface,” says Jason Pistillo, CEO. “It had lots of high-end features, but we never got to that level because we never got beyond the basics.”

New campus store by Nebraska Book Company  focuses on interactivity and convenience

Part of the University of San Diego’s forward-thinking mission is to ensure that all campus facilities are capable of serving not only today’s students, but tomorrow’s students as well. Over the past two and a half years, USD leaders have applied this philosophy to redesigning the campus bookstore.

“Course materials come from a wide range of locations now,” says Andre Mallie, executive director of auxiliary services for USD. “We need to react to those changes.”

EMV (Europay, MasterCard, Visa) is a new international standard for payment cards which leverages a dynamic chip for more secure point-of-sale transactions. EMV is a proven means of fighting card-present fraud and has been in use around the world for some time, but is just beginning to enter U.S. payment processing systems, including those on college and university campuses. Processing EMV transactions will require new, certified point-of-sale devices, among other changes.

Photo credit: Elvis-Obukowho Ufuoma

It was clear starting in 2013 that an aging, on-premise, analog phone system would not cut it anymore for Campbellsville University in Kentucky. The institution, which sits an hour and a half outside of Louisville and serves over 3,500 students, needed to ensure reliable phone service for all departments across a main campus and three remote sites.

Constructing an impressive welcome center to provide an enhanced environment for new students’ enrollment and orientation activities was a paramount goal for leaders at the University of Houston-Downtown. To facilitate those activities and properly get students acclimated to university life, the welcome center, which will open officially in the spring 2016 semester, was outfitted with top-of-the-line AV equipment.

Western Governors University gets assist from CampusLogic to reduce loans, future debt

Students at Western Gover- nors University, an exclusive- ly online higher ed institution, get a free lesson in responsible borrowing that is paying dividends many years beyond graduation. 

Drew Uth, professional services specialist,  Stockton University (New Jersey)

Though Stockton University sits in the middle of southern New Jersey’s woodsy Pine Barrens, its campus is equipped with the most modern IT and AV technologies. Over 8,600 students attend the institution and have access to more than 180 state-of-the-art classrooms. 

For institutions looking to grow and expand their student population, a primary challenge is ensuring that administrative services keep pace with the flood of new students. When the Texas A&M University (TAMU) College of Engineering committed to doubling enrollment to 25,000 students by the year 2025, they also committed a concentrated effort to reengineer key business processes for operational efficiency, and to provide the highest quality of services to students.

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