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Convenience and control built right into campus commerce management system

TouchNet raises the bar for service, efficiency at Dallas Baptist University

In an ever more complex and increasingly technical world, administrators and students appreciate simplicity and convenience more than ever. For the leadership of Dallas Baptist University, implementing a new campus commerce solution was an important part of making student services more convenient and efficient. Grey Hoff, assistant vice president for financial affairs at DBU, is committed to creating a campus commerce environment that helps students and parents make the most of their financial investment.

Hosted workforce management platform streamlines scheduling of student employees

ScheduleSource TeamWork 3.0 enables Northeastern University residence hall staff to keep posts covered with ease

Neither Boston winters, nor downed computers, nor disorganized coeds shall keep residence hall front desks from being manned at Northeastern University. That’s because ScheduleSource takes a lot of the work out of workforce management. Using the Teamwork 3.0 platform, a web-based workforce management application from ScheduleSource, Northeastern’s residence hall access control staff can digitally check their work schedule, or swap or pick up shifts from their computer or smartphone.

Helping to Secure the Mobile Campus

A campus BYOD environment makes protecting both personal and institutional applications and systems a challenge

A growing number of staff and students are using personal mobile devices to access institutional applications. To protect campus systems, university leaders must figure out how to maintain a separation between school and personal information on devices. This web seminar, originally presented on October 29, 2013, featured mobile industry experts who discussed the challenges and solutions around protecting university systems, including how university data can be isolated, mobile device management, and preserving user device choice.

The Changing Landscape of Student Refunds

New, easily accessible tuition refund options reduce fees for students

Along with minimal fees, students want a variety of options for receiving refunds from their higher ed institution. More stringent regulations and public scrutiny are also prompting institution leaders to look at the adequacy of their refund options. This web seminar, originally broadcast on October 10, 2013, addressed the long term trends that are changing the landscape of student refunds, and presenters discussed a new refund disbursement method available from Nelnet Business Solutions that benefits both students and institutions.

Preparing Your Campus for the Future of Academic Video

Academic video will soon become an integral part of the higher ed learning experience

“Generation C” is demanding video in all aspects of their lives, including in their learning experiences. Universities ought to harness the power of academic video not only to meet these expectations, but to realize the power of lecture capture, personalized education, and flipped classrooms. In this web seminar, broadcast on August 20, 2013 and hosted by Sonic Foundry vice president Sean Brown, JD Solomon of University Business presented some findings from a new white paper about how academic video is at a tipping point and what its future looks like.

Borrower Communication: Outsourcing Solutions

Connecting with and educating student borrowers

Communicating with student loan borrowers helps support the successful repayment of loans and can improve an institution’s cohort default rate. If staffing limitations prevent your institution from connecting with your borrowers, partnering with external vendors may be the solution.

Trends and Challenges Facing Continuing Education

Using software to manage data more effectively and improve the student experience

Continuing education provides an opportunity for institutions to serve a broader range of students; but meeting these students’ needs and expectations can be a challenge. In this web seminar originally broadcast on Jul 23, 2013, a leader from Emory Continuing Education shared tips for successful practices specifically designed for CE programs, how to leverage software to determine which courses are most profitable, and how the rise of MOOCs will potentially impact continuing education.

Cutting costs across the board

The Texas A&M University System saves by setting up ECM as a shared service
The Texas A&M University System is one of the largest systems of higher education in the United States. To reduce costs across the board, Texas A&M System’s procurement office advocates the use of shared services. In 2010, the university system selected a preferred vendor for all new ECM implementations.

Getting down to business

In today’s competitive and cost-conscious higher education arena, colleges and universities must begin implementing information management strategies if they want to thrive.
In her capacity as education program strategist for Laserfiche, Linda Ding has worked with universities and colleges across the country helping them implement more efficient information-management processes. Agile Campus spoke with Ding about what institutions can do to meet this objective while honing their competitive edge.

Moving past the breaking point

Colleges and universities are stretched to their limits; increasingly, more are turning to technology to gain back-office efficiencies and better serve students.
Higher ed institutions are looking for ways to move from paper-based to digital systems and to create accessible, centralized information repositories. As a result, they are increasingly using Enterprise Content Management as a way to achieve back-office efficiencies.

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