Custom Publishing

Buildings Almost as Smart as the Students Inside

Oklahoma State University understands energy efficiency. Since 2010, upgrades to lighting, roofs, windows and HVAC technologies have improved learning environments and saved millions. Updates to the chilled water plant will help meet the cooling needs of the ever-growing campus, and their latest research facility even saves money with integrated energy and air flow management technologies.

The Future of Enrollment Management

Using data effectively is crucial to drive strategic enrollment decision making

Institutions collect a wealth of data regarding admissions, financial aid and student success factors. All of these data provide a holistic view of prospective and current students, but it is crucial that this actionable intelligence be used to create and deploy personal and productive messages.

Leveraging Technology at the Crossroads of Customer Service and Compliance

Several considerations are crucial for maintaining a high level of service while meeting regulatory requirements

Maintaining customer service and compliance goals often creates conflicts at higher education institutions, because of the resources needed to attain success. While laws, regulations and policies may create unintended barriers to service delivery, compliance requirements cannot be ignored in the face of potential penalties. In this web seminar, originally broadcast on April 2, 2015, the assistant vice president and bursar at Temple University discussed strategies to ensure that institutions can foster a quality service environment while also maintaining a compliant operation.

New Solutions For Student Scheduling

New web-based scheduling technology can improve operational efficiency and student service

Many institutions are challenged to raise graduation rates and increase service to their students, but what is often overlooked is the important role of improving outdated and inefficient registration processes in meeting these goals.

Emphasizing campus cybersecurity is crucial

A cybersecurity veteran discusses the importance of higher ed staying in front of security risks

Joe Adams, Interim President and CEO and Vice President of Research and Cyber Security, Merit Network

Streamlining the International Payment Process

The right financial partnership can reduce costs and improve efficiency and service

The U.S. is home to the largest population of international students in the world. This student demographic enriches educational institutions, but also adds increased complexities. Many institutions struggle to provide a payment experience that is familiar to international students while also efficiently managing the reconciliation process associated with these payments.

Mobility solutions are transforming the way we learn, work and study

Developments in learning spaces, resources and equality are trends to watch out for throughout the year

Nicole Nesrsta, Vertical Solutions Marketing Manager, Education, Citrix

How Florida State University Established an Effective Energy Conservation Program

For the second year in a row, Florida State University has been named 2014’s “Most Efficient High Quality University in the Country” by U.S. News & World Report. Establishing an effective energy conservation program was one of many key elements that allowed the university to attain national recognition for efficiency.

Process simplification has been key in maintaining FSU’s status as a national leader in conservation.

Look to the On-Demand Model for Higher Education to Weather the Storm

Colleges and universities are facing tremendous headwinds today. Competition is increasing as more institutions compete for fewer applicants.

Maximizing efficiency and optimizing workflows through enterprise content management

AMI and Laserfiche boost student services at the College of the Desert through e-forms and digital records management

The College of the Desert in Palm Desert is one of the 112 institutions in the community college system of California. With an enrollment of 13,000 students, as many as 20,000 to 30,000 documents are processed annually at the college.

“The California community college system came under criticism a few years back for its inadequate technology, inefficient business processes and low completion rates,” says Annabelle Nery, dean of admissions and records. “This pushed us to be more innovative in better serving our students and fostering completion.”